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Merchant Ratings
Past 3 Months Past 6 Months All-time
Positive (4 or 5) 250 465 3784
Neutral (3) 3 6 58
Negative (1 or 2) 6 8 178
Total Reviews 259 479 4020
Avg Rating 5 Star Review
4.75
5 Star Review
4.77
4.5 Star Review
4.61
Address: 105 Harrison Avenue
Harrison, NJ 07029 - US
Website: http://www.amatteroffax.com/
Business Hours: Mon-Thurs 10AM - 6PM, Friday 10am - 2pm
Sales Phone: 973-485-8900
Service Phone: 973-482-3700
Sales Email: jonathan@amatteroffax.com
Cust Service Email: jacob@amatteroffax.com

A Matter of Fax

http://www.amatteroffax.com/

With PriceGrabber Since 05/22/2000


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Date Reviewed: 02/13/2012
fcfelker from unknown
Member Since:
02/04/2012

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Reviews
Reasonable price. Item was exactly as described. Smooth internet transaction. Prompt shipment. As a matter of fact, it came sooner than I expected. Overall Rating
5 Star Review
 
Date Reviewed: 02/13/2012
tpspammer from unknown
Member Since:
01/28/2012

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Reviews
Quick service at a great price Overall Rating
5 Star Review
 
Date Reviewed: 02/11/2012
praucruz from unknown
Member Since:
02/02/2012

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Reviews
Ordering process was very easy and the company delivered on what was promised.. what else could you ask for? Overall Rating
5 Star Review
 
Date Reviewed: 02/11/2012
isdepartment from unknown
Member Since:
01/26/2012

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Reviews
Received lamp quickly. Order process was simple. Price was excellent. Overall Rating
5 Star Review
 
Date Reviewed: 02/11/2012
dcradford from unknown
Member Since:
01/26/2012

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Reviews
good product, good service, quick delivery! will use again! Overall Rating
5 Star Review
 
Date Reviewed: 02/10/2012
pauleb from unknown
Member Since:
01/30/2012

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Reviews
The cost was more then half of what a big store was going to charge. Received it in less time then the big store quoted me. Servive was excellant and easy to order. Overall Rating
5 Star Review
 
Date Reviewed: 02/10/2012
Womack49er1 from unknown
Member Since:
02/10/2012

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Reviews
"I ordered name brand ink with bonus paper (Canon) with free shipping. I was severely overcharged, and to beat all I received cheap knock off ink with no paper." Overall Rating
1 Star Review
 
Date Reviewed: 02/10/2012
gerdp from unknown
Member Since:
01/25/2012

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Reviews
pricing and delivery were very easy to the point and on time no hidden surprises I definitly will recommend your Company to friends and co- workers . However I did not get an invoice with my delivery Overall Rating
4 Star Review
 
Date Reviewed: 02/10/2012
donna.laporte from unknown
Member Since:
01/25/2012

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Reviews
I originally ordered this part from another web site who did not notify me of a 6 week backlog. This vendor was excellent in every way. Overall Rating
5 Star Review
 
Date Reviewed: 02/09/2012
chrispin from unknown
Member Since:
01/24/2012

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Reviews
The staff was great at following upon my order and explaining other options available. It would have been nice,however, to know that I would have to pay a brokerage fee upon delivery. Overall Rating
4 Star Review
 
Date Reviewed: 02/09/2012
harold.elems from unknown
Member Since:
01/24/2012

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Reviews
No problems, web site was easy to use, notifications prompt, delivered correctly and on time. Overall Rating
5 Star Review
 
Date Reviewed: 02/08/2012
paul.faggiola from unknown
Member Since:
01/23/2012

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Reviews
very good exprience Overall Rating
4 Star Review
 
Date Reviewed: 02/06/2012
takcwal from CA
Member Since:
02/06/2012

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Reviews
Fast service and delivery. Swift communication. Will recommend to friends and will use again in the near future. Overall Rating
5 Star Review
 
Date Reviewed: 02/06/2012
mikefrey612 from unknown
Member Since:
01/21/2012

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Reviews
All aspects of my order went very well. Received product in a very well packed innerbox with foam sides and top & bottom. I have not used the bulb yet, so I can't provide any input on the performance of the bulb. Overall Rating
5 Star Review
 
Date Reviewed: 02/06/2012
brettparcell from unknown
Member Since:
01/21/2012

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Reviews
good Overall Rating
5 Star Review
 
Date Reviewed: 02/06/2012
dpalmer379 from unknown
Member Since:
01/21/2012

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Reviews
i placed my order on xmas day and had my tracking number on the 27th and had my item in my hand on the 28th, now thats fast service for a holiday week. good job guys Overall Rating
5 Star Review
 
Date Reviewed: 02/06/2012
jcemhenderson from unknown
Member Since:
01/21/2012

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Reviews
Easy to order and timely delivery. Good price as well. Overall Rating
4 Star Review
 
Date Reviewed: 02/05/2012
hhanley007 from unknown
Member Since:
01/27/2012

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Reviews
Hello. When placing this order originally, I did so with the understanding of the free shipping option. However, while placing the order, I did not select that option, and I later contacted customer service who then said they would refund the amount charged for shipping. I also explained the ordering process was a bit confusing since the shipping directions were located further down and to the left-hand side of the order page. Realizing this, I attempted to cancel and re-order with the proper shipping option, but was unable to do this on the site without contacting their C/S who later granted to "free shipping" option. I was grateful for their prompt attention. As of this day, I still cannot confirm any refund of the shipping charges. Another call to customer service showed the refund was in the process, but I still see no confirmation. Would you be able to check and see how long this refund process is going to take, and exactly where it will be sent? Thank you. Overall Rating
5 Star Review
 
Date Reviewed: 02/05/2012
billm300 from unknown
Member Since:
01/27/2012

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Reviews
this was my second order for laser printer toner, service is quick, no problems so far, and standard shipping was free Overall Rating
5 Star Review
 
Date Reviewed: 02/05/2012
sidewinder7 from unknown
Member Since:
01/20/2012

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Reviews
I am very pleased with our purchase from you company. We placed our order online which was very simple and in just a few short days our item of purchase arrived at our door. The item was a lamp for our tv and very fragile and this item was wrapped with care for it to handle the shipping process. We will purchase from this site again. Overall Rating
5 Star Review
 
Date Reviewed: 02/04/2012
ronna1957 from unknown
Member Since:
01/19/2012

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Reviews
Easy process Overall Rating
5 Star Review
 
Date Reviewed: 02/04/2012
dieterabert from unknown
Member Since:
01/19/2012

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Reviews
merchandise arrived as promised Overall Rating
5 Star Review
 
Date Reviewed: 02/04/2012
edrhoads from unknown
Member Since:
01/19/2012

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Reviews
The best price I could find, delivered as promised. What else matters? Overall Rating
5 Star Review
 
Date Reviewed: 02/03/2012
charlesj.wells from unknown
Member Since:
01/25/2012

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Reviews
Very pleased overall. Had a little greif with the order showing a shipping fee although it was show as free shipping. I was planning to call when I recieved an e-mail from Kristina with customer service saying she caught the mistake and corrected it. Overall Rating
5 Star Review
 
Date Reviewed: 02/03/2012
imdragon9 from unknown
Member Since:
01/18/2012

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Reviews
Very happy with the service and product for this order. Overall Rating
5 Star Review
 
In order to provide the most relevant information, comments posted prior to the past 18 months may not be included.
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