Date Reviewed: 02/14/2012
bstewart0361 from unknown Member Since: 01/29/2012 View Member's: Reviews	The notice that TWO modules were required is hidden in small print on a separate page. Had to order another and thus doubled the shipping cost. Piss poor!	Overall Rating
Date Reviewed: 02/14/2012
taholley91 from unknown Member Since: 01/29/2012 View Member's: Reviews	Dell always has the best deals and discounts. Prices are always reasonable too.	Overall Rating
Date Reviewed: 02/13/2012
magreen from unknown Member Since: 01/16/2012 View Member's: Reviews	Have owned a Nikon Coolpix before and was extremely pleased with it. I am now going to try one with a larger zoom.	Overall Rating
Date Reviewed: 02/13/2012
jack.brown from unknown Member Since: 02/04/2012 View Member's: Reviews	Very Easy. Spotted the product I wanted and a few clicks later, done. Received the TV 4 days later. It has great picture quality and super easy to set-up. Excellent buy for the price.	Overall Rating
Date Reviewed: 02/13/2012
mrkgorman0 from unknown Member Since: 02/04/2012 View Member's: Reviews	I've ordered from Dell many times and it is perfect.	Overall Rating
Date Reviewed: 02/13/2012
jamieridgeway19 from unknown Member Since: 01/31/2012 View Member's: Reviews	I had no problem finding exactly what i was looking for.	Overall Rating
Date Reviewed: 02/13/2012
jenadblacketer from unknown Member Since: 01/28/2012 View Member's: Reviews	The customer service support chat lady was very rude and it took her forever to respond to any of my questions. She said I would get a 2% discount and it was subtracted from my total in my cart. NOPE it was not there. Dont think I will ever purchase another Dell computer after this experience	Overall Rating
Date Reviewed: 02/12/2012
donna.carol from unknown Member Since: 01/27/2012 View Member's: Reviews	I placed an order with dell.com. The order process went very well. However, dell.com placed an extremely irritating popover window that did nothing helpful and continued to get in the way of completing the order. It did nothing but frustrate the order process. It was totally unnecessary, needless, and irritating. Get rid of it!!!!!!!!	Overall Rating
Date Reviewed: 02/10/2012
erinmay from unknown Member Since: 01/25/2012 View Member's: Reviews	We wanted our order to ship to a different address than our billing address. We entered the shipping address, it also changed the billing name and address. I tried several different ways to correct the billing name and address without success. I went into oue Dell prefered accout, there the billing name and address are correct. The order was submitted, now I'm just waiting to see if we're contacted because the order billing name and address don't coinside with the information on the account.	Overall Rating
Date Reviewed: 02/10/2012
lelprincessajones from unknown Member Since: 01/25/2012 View Member's: Reviews	This is my second Dell purchase and I have been very happy with the effortless layout of ordering online. Its very helpful. Thanks!	Overall Rating
Date Reviewed: 02/10/2012
shirl256 from unknown Member Since: 01/25/2012 View Member's: Reviews	During online order I had difficulty selecting "Dell Preferred Account" (which I had applied and was approved for) in order to use this payment method. Took three tries to finally complete the order process using the Dell Preferred Account. Otherwise the experience was fine.	Overall Rating
Date Reviewed: 02/09/2012
twlight80911 from unknown Member Since: 01/24/2011 View Member's: Reviews	Love being able to order online and not have to go from store to store looking for what I want.	Overall Rating
Date Reviewed: 02/09/2012
james.c.bauer from unknown Member Since: 01/24/2012 View Member's: Reviews	Smooth and straight forward. My shipping and billing address are different but I was not able to correct that. My real answer for "out of stock" is n/a. Thank you	Overall Rating
Date Reviewed: 02/08/2012
opieandjen from unknown Member Since: 01/30/2012 View Member's: Reviews	Have always purchased Dell products and have never been disappointed. We closed our account due to the outrageous interest rates the lending institution handling Dell's accounts began charging, well over 20%. That and we had always made our payments many times paying additional and were down to one payment left to go. We were two days late and charged a 39.00 late fee. Not a very friendly way to do business.	Overall Rating
Date Reviewed: 02/08/2012
gbohl from unknown Member Since: 01/23/2012 View Member's: Reviews	Never had a problem with Dell.com	Overall Rating
Date Reviewed: 02/07/2012
john_cokendolpher from unknown Member Since: 01/22/2012 View Member's: Reviews	always like Dell shopping and products	Overall Rating
Date Reviewed: 02/07/2012
jactlane from unknown Member Since: 01/22/2012 View Member's: Reviews	good	Overall Rating
Date Reviewed: 02/06/2012
Bill579 from unknown Member Since: 01/21/2012 View Member's: Reviews	Good customer support (answering my questions) by Maria T. Daniel, at Dell.	Overall Rating
Date Reviewed: 02/06/2012
jsarzy from unknown Member Since: 01/21/2012 View Member's: Reviews	just okay	Overall Rating
Date Reviewed: 02/06/2012
jodonnell2001 from unknown Member Since: 01/21/2012 View Member's: Reviews	I had a lot of difficulty in establishing the fact that my PO box was preventing my address being accepted. Had trouble with your visual highlight showing me the error that I needed to correct. A red asterisk would have been much more helpful.	Overall Rating
Date Reviewed: 02/06/2012
dagforsyth from unknown Member Since: 01/21/2012 View Member's: Reviews	placing order via an older computer (Dell Dimension 4600 from 2002, XP) was very arduous: slow refresh times because of excess content, and many refreshes, some totally unnecessary (select an option where you go to a new screen where you have to reselect the same option). On one page it had 4 options to select, and refreshed after each instead of allowing you to select all before refreshing. Since the purpose is to buy a new computer to replace an old one, Dell should design their site to be more friendly to older computers.	Overall Rating
Date Reviewed: 02/06/2012
tdrzonek from unknown Member Since: 01/21/2012 View Member's: Reviews	if the password wasn't case sensitive it would have saved me some time....i re-entered all info to find i already had an account other than that things were fine	Overall Rating
Date Reviewed: 02/06/2012
jtleblanc1 from unknown Member Since: 01/21/2012 View Member's: Reviews	Purchasing a desktop computer from Dell required TWO orders. The first order was erroneously canceled by Dell due to what was called a “Suspected Fraud Case”. Was told I would receive a credit of over $1,600.00 on my credit card in 10 business days, BUT if I wanted to generate another computer order that would be ‘okay’ (at this point there would have been charges of over $3,000.00 to my credit card for ONE simple desktop computer). Tried to exchange a few emails with a Mr. Rahul Nair (rahul_s_m_nair@dell.com, 866-383-4713 x4162360) to try and get to the bottom of this, and he stopped replying. Was told because I did not have a telephone (for them to call me, I assume), this is what caused the security concern. However, these days many people do not have telephones at home, many people have gotten rod of their ‘landlines’; does this mean I cannot purchase from Dell because I do not have a landline at home?	Overall Rating
Date Reviewed: 02/06/2012
ginabina from unknown Member Since: 01/21/2012 View Member's: Reviews	I kept getting an error message when trying to use my new dell pereferred account. I ended up going all the way out from Dell's website & signing back in before my order would go through. Very frustrating.	Overall Rating
Date Reviewed: 02/05/2012
mamanaz from unknown Member Since: 04/06/2009 View Member's: Reviews	Based on this experience and the worst customer Sales support I WILL NEVER BUY another Dell PC. This was worst experience ever. I had to configure at least 4 different note books all the way to the end to ?get a pop up window telling that the options were no longer available and the whole thing disappeared. The ?coupon codes that they advertise do not work and the Chat team are totally ineffective and they have a very ?poor command of the English language. The one size fits all does not give the customer much choice to ?customize. I purchase the notebook since it was for someone else who wanted Dell otherwise I would have ?used a different vendor after spending several hours for an item that should not have taken more than 30 ?minutes to purchase. The website maybe pretty but it is totally useless. ?	Overall Rating

In order to provide the most relevant information, comments posted prior to the past 18 months may not be included.

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