Date Reviewed: 01/18/2012
brinneitarth from unknown Member Since: 01/18/2012 View Member's: Reviews	My girlfriend wanted a particular kind of AT&T phone and she had been searching all possible websites but she did not get it. We even had a fight on this. Just while surfing through the net, I saw the same model available with “Factoryoutletstore.com”. I immediately placed an order and it arrived within 2 to 3 days. I had given my girlfriend’s address, she was very happy on seeing it. Thank You “Factoryoutletstore.com” to be an exceptional store.	Overall Rating
Date Reviewed: 01/10/2012
jacklee198015 from unknown Member Since: 01/10/2012 View Member's: Reviews	If you personally want to experience the services of “Factoryoutletstore.com”, I would suggest you to have a hands-on purchase and feel the difference. It was also my first experience with them and they were incredible in their customer service and very reasonable with their rates. The important thing is that, the product arrived in two to three days.	Overall Rating
Date Reviewed: 01/04/2012
beric8585 from unknown Member Since: 01/04/2012 View Member's: Reviews	None of the company has given me a superb performance as “Factoryoutletstore.com” has given me. Though I was a bit confused to rely on them the first time as everyone else is, but I found them very patient and ready to help company. Since then I have always had awesome experiences with them.	Overall Rating
Date Reviewed: 12/27/2011
iroda.boo90 from NY Member Since: 12/27/2011 View Member's: Reviews	Whenever my friends said anything impressive about “Factoryoutletstore.com”, I used to think they are over exaggerating. But I was wrong unless I had a personal experience with them. I just thought of placing an order for a Panasonic cordless phone and demanded that it should be delivered in two days. To my amazement, it was right at my door step early morning. Now I know why my friends are so impressed with “Factoryoutletstore.com”.	Overall Rating
Date Reviewed: 12/20/2011
Robinlee878 from NY Member Since: 12/20/2011 View Member's: Reviews	If you want to experience an excellent customer service, I would recommend you to shop with “Factoryoutletstore.com”. I am a regular customer with them for at least 5 years and till this date I do not have a single complaint. Every time I shopped with them, they were on their toes to help me and resolve my issue. I would never switch my services from this store	Overall Rating
Date Reviewed: 12/19/2011
tyrionlanisster from unknown Member Since: 12/19/2011 View Member's: Reviews	I had heard about the prompt & quick services of FactoryOutletStore.com from a close friend of mine & I was very eager to shop with them at least once. Thus, when I needed to buy a new digital cordless phone for my newly opened office in Downtown Michigan, I placed an order for the same with FactoryOutletStore.com & as promised my phone arrived within 2 days. This is definitely the best online store I have known.	Overall Rating
Date Reviewed: 12/15/2011
adambele from unknown Member Since: 12/15/2011 View Member's: Reviews	My wife had been after me to buy her a phone that would have an additional cordless handset, which she could install in her kitchen. So, I decided to fulfill her wish before her soon-to-arrive birthday & placed an order for the Panasonic KX-TG6592T Cordless Phone with 1 cordless handset with FactoryOutletStore.com. To my surprise, the product not just arrived on time but also with a special ‘Happy Birthday Wishes Greeting’ tagged to it on behalf of the store. Thanks FactoryOutletStore.com.	Overall Rating
Date Reviewed: 11/30/2011
ramboooo from unknown Member Since: 11/30/2011 View Member's: Reviews	"Factoryoutletstore.com” is an excellent online store to shop. One year back, I had placed an order for Panasonic KX-TG6511B, a cordless phone for my home office. The inauguration was after 3 days, and my office looked incomplete without a phone. I requested the agent to deliver the product before that. Though she was not that certain, still she made a point that it reaches me within that time. I got it in less than three days. It gave a very professional look to my office. These guys are perfect.	Overall Rating
Date Reviewed: 11/22/2011
morgen.jone from unknown Member Since: 11/22/2011 View Member's: Reviews	My grandmother can spend hours watching her favorite shows on the television. But, being a very old television set, it had started acting weird lately. I didn’t want my grandmother to lose her sole means of entertainment & thus placed an order for the 42” Panasonic TC-P42S1 Television with FactoryOutletStore.com. They confirmed the order within minutes & my grandma had the new TV delivered right at her doorstep within 2 days. Three cheers for FactoryOutletStore.com!!	Overall Rating
Date Reviewed: 11/22/2011
dexter1985 from unknown Member Since: 11/22/2011 View Member's: Reviews	Though I was shopping with FactoryOutletStore.com for the first time, I had a gut feeling that the experience would be good. I was proved right by the excellent customer service of this online store. It so happened that I needed to return a damaged GPS unit that had been delivered to me by mistake. Unlike other stores, FactoryOutletStore.com accepted their fault & immediately confirmed to ship me a replacement. As promised, the unit arrived within 2 days. FactoryOutletStore.com just rocks!!	Overall Rating
Date Reviewed: 11/14/2011
pasch from unknown Member Since: 11/14/2011 View Member's: Reviews	Do NOT buy from these people. I received a defective item from FactoryOutletStore, called them to arrange a replacement but they abosutely refused to accept the return without the original packaging. They need to write "contains defective product- retain packaging for return" on the outside of their boxes.	Overall Rating
Date Reviewed: 11/08/2011
KirtO from unknown Member Since: 11/08/2011 View Member's: Reviews	Worst merchant I've seen lately. Shipped wrong product and would not reship quickly without charging me more $$$. When I decided not to have them reship, they charge 15% against the refund. IT WAS THEIR MISTAKE TO BEGIN WITH !!!! Never again with this clown show !!!	Overall Rating
Date Reviewed: 11/03/2011
Rob8989 from unknown Member Since: 11/03/2011 View Member's: Reviews	FactoryOutletStore.com is much better as compared to other local stores. I had ordered a Panasonic cordless phone through them and the product was arrived within 2 to 3 days after placing the order as promised by the customer care executive. Once you have placed an order with them you need not worry of the product of the product getting delivered on time.	Overall Rating
Date Reviewed: 10/28/2011
rob2323 from unknown Member Since: 10/28/2011 View Member's: Reviews	In my 5 years of shopping experience with FactoryOutletStore.com, I have not had a single bad experience with their customer service. In fact, I have always found them extremely humble, patient, responsive & ready to extend help to their customers. To be very frank, it’s the customer service of FactoryOutletStore.com that has kept me committed to the company for so long.	Overall Rating
Date Reviewed: 10/24/2011
istvan.borbiro from unknown Member Since: 10/24/2011 View Member's: Reviews	The Item I purchased never arrived to me. I kept calling at least twice a week. But the ones by the phone just kept sending my message to their supervisor without any response... NEVER buy anything from them!	Overall Rating
Date Reviewed: 10/24/2011
jake85858 from unknown Member Since: 10/24/2011 View Member's: Reviews	I had been searching for AT&T phones accessories for long, but at last my friend suggested me to shop with FactoryOutletStore.com, as he had experienced them once. I quickly placed the order with them, which was easy. I asked them certain questions, which the agent answered well. The service was prompt. Very happy! Prior to placing an order I was a bit confused, but after experiencing them, I think they will be my first choice for any products.	Overall Rating
Date Reviewed: 10/21/2011
JohnAlanH from unknown Member Since: 10/21/2011 View Member's: Reviews	"Stay Away!! Ordered a "New" Bluetooth earpiece, and got a plastic bag with a earpiece with animal chew marks on it, and ear wax in it. They told me I had to RMA it back. Had to pay $6.75 shipping. Asked for an exchange. Instead, they gave me a "Partial" credit in the order charging me a $7.49 "handling fee" for THEIR mistake. Called for a Supervisor and got the $7.49 back, but I'm still out the $6.75 shipping, and I don't have an earpiece. Was on hold for 18 minutes to get the RMA, then another 26 minutes to get the rest of my refund. You can get a "close" price in the same items at a Respectable business. Not This One!! What A Ripoff!"	Overall Rating
Date Reviewed: 10/21/2011
andy2007 from unknown Member Since: 10/21/2011 View Member's: Reviews	The best part about shopping with FactoryOutletStore.com is that, it saves me from the trouble of visiting different stores for comparing prices. FactoryOutletStore.com offers me with excellent priced products that get delivered right at my doorstep, that too within the stipulated time period. Each experience of shopping with this great company is better than the previous one	Overall Rating
Date Reviewed: 10/14/2011
harry6969 from NY Member Since: 10/14/2011 View Member's: Reviews	I had read a lot about the services of Factoryoutletstore.com & thought of giving it a try. So, I ordered an electric shaver as a Thanksgiving gift for my husband. Since I had placed the order just 4 days before Thanksgiving Day, I was a bit skeptical if the product would arrive on time. Luckily for me, the product got delivered right at my doorstep just the day before Thanksgiving & there I was ready with the gift at the strike of 12. I was very impressed with the prompt service of the company.	Overall Rating
Date Reviewed: 09/28/2011
captjackny from NY Member Since: 10/01/2009 View Member's: Reviews	This outfit sucks. I ordered a shaver that had a 30 satisfaction guarantee from Panasonic which said to return to the place of purchase for a FULL REFUND if I didn’t want for any reason. They refused to honor the guarantee and wanted to charge a return fee of 15% PLUS the cost of shipping it to me in the first place. This is certainly not a full refund. Their customer service basically told me too bad, if I didn’t like it I could call Panasonic since it was their guarantee. I would never buy anything from them again.	Overall Rating
Date Reviewed: 08/16/2011
dbaulieu from unknown Member Since: 12/12/2008 View Member's: Reviews	The absolute worst. First the product, a bluetooth headset, came in a plastic bag - no protection what-so-ever. Then it was missing the earbud. The store, after much argument, agreed to send the earbud, which arrived 8 days later in a huge box with all the packing you could think of! The headset wouldn't charge and gave no indication of it working at all. The only good thing to come out of it was the full refund after 2 calls.	Overall Rating
Date Reviewed: 07/28/2011
busybusinessman from CA Member Since: 07/28/2011 View Member's: Reviews	This has been one of the worst experiences of my business life. This company first of all cancelled my order do to fraud protection policy which I am OK with, but they NEVER notified me of that! So, here I am thinking my order has shipped so days go by and I finally try and track my order and boom, it has been cancelled. Then I contact them to find out what happened and I am forwarded to INDIA oh great, none of them knew what was going on, so they transferred me back to New York, where I got an American on the phone who said they needed us to fill out an 'authorization form' proving we are who we say we are, so I am okay no problem, we tried faxing it to them on 3 occasions, called back of course we were transferred to INDIA again and of course they knew nothing so they transferred us back to America and they never got our fax on any one of the 3 attempts but they told us, "we get faxes all day with no problems' she made it come across as if I did something wrong or never sent the faxe	Overall Rating
Date Reviewed: 07/28/2011
hancockbs from VA Member Since: 07/28/2011 View Member's: Reviews	Orders a new bluetooth headset, which arrived in a ziplock bag without the manual. Headset appears to have earwax on it and is not in new condition. FOS refuses to cover return shipping cost even though item is not as advertised. Supervisor hung up on me.	Overall Rating
Date Reviewed: 06/14/2011
Bethyie32016 from NY Member Since: 06/14/2011 View Member's: Reviews	Good website design. Good pictures and descriptions of products. Shopping was very easy and the prices are much lower than I would have paid at a phone store for the same items.	Overall Rating
Date Reviewed: 06/09/2011
vaLenciamaiIl32 from NY Member Since: 06/09/2011 View Member's: Reviews	FactoryOutletStore.com has very good pricing. Standard and/or free shipping typically only takes 2 or 3 days to arrive at my house which is fantastic. Thanks so much FactoryOutletStore.com, please keep up the good work!	Overall Rating

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