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Merchant Ratings
Past 3 Months Past 6 Months All-time
Positive (4 or 5) 0 0 107
Neutral (3) 0 0 4
Negative (1 or 2) 0 0 9
Total Reviews 0 0 120
Avg Rating Not Rated
Not Rated
4.5 Star Review
4.56
Address: 200 W Monroe, Suite 1050
Chicago, IL 60606 - US
Website: http://www.barcodegiant.com
Business Hours: 7:00 a.m. - 7:00 p.m. CT
Sales Phone: 1-888-875-7170
Service Phone: 1-888-875-7170
Sales Email: sales@barcodegiant.com
Cust Service Email: customerservice@barcodegiant.com

Barcode Giant

http://www.barcodegiant.com


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Date Reviewed: 09/19/2010
ORDERS from unknown
Member Since:
09/03/2010

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Reviews
I feel comfortableordering from this vendor in the future Overall Rating
5 Star Review
 
Date Reviewed: 09/18/2010
CRAIG from unknown
Member Since:
06/24/2009

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Reviews
Always smooth. Only had 1 issue, I need my product immediately. I had one order in the past that I asked for quick delivery. You were out of stock and failed to notify me. Please email your customers if they are short stock when the website says you have it. I have to put that in special notes or it doesn't get done. Just a suggestion to improve your business. Maybe a check box for backorder notifications. For the box I checked below for shipping time there was a weekend in between actual shipping days so it was only 3 shipping days. Great job over all and I am pleased with Barcode Giant. Overall Rating
5 Star Review
 
Date Reviewed: 09/09/2010
MOORE.CHOCOLATE from unknown
Member Since:
08/24/2010

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Reviews
They sent the product promptly and the price was reasonable. Overall Rating
5 Star Review
 
Date Reviewed: 09/08/2010
PSMITH from unknown
Member Since:
08/27/2010

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Reviews
Someone at the company talked to my engineer and recommended what we should purchase and we purhcased 2 and they did not meet our needs were difficult to scan with- so we kept the open one and I had to pay to return the unopened item. Also my order was charged no tax initially then I received a phone call that tax needed to be added after I received the product. Overall Rating
4 Star Review
 
Date Reviewed: 08/21/2010
MARK.KING from unknown
Member Since:
08/05/2010

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Reviews
Great place to do business. always get my order quickly. Overall Rating
5 Star Review
 
Date Reviewed: 07/30/2010
ALEX from unknown
Member Since:
07/14/2010

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Reviews
IM BERY GLADE WITH YOU. EXCELENT SERVICE. THANKS, AND HAVE A NICE DAY. Overall Rating
5 Star Review
 
Date Reviewed: 07/18/2010
MICHAELW from unknown
Member Since:
05/13/2010

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Reviews
Fast delivery, excellent customer services Overall Rating
5 Star Review
 
Date Reviewed: 07/16/2010
JAQUEZRD from unknown
Member Since:
06/30/2010

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Reviews
Excellent seller, great service and communication. Excellent product condition and fast shipping. Thanks! Overall Rating
5 Star Review
 
Date Reviewed: 07/15/2010
MEDIA from unknown
Member Since:
07/06/2010

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Reviews
Customer service was stellar! Really, very impressive. Overall Rating
5 Star Review
 
Date Reviewed: 07/12/2010
brian from MI
Member Since:
07/18/2003

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Reviews
Finding what I was shopping for was easy. Details on the product were clear enough to make sure the hardware was compatible with our business systems. The order was packed well and was received ahead of schedule. Very smooth transaction. Overall Rating
5 Star Review
 
Date Reviewed: 07/08/2010
ENRIQUEC from unknown
Member Since:
06/22/2010

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Reviews
Been working with BC Giant for a while, great service, and good prices. Overall Rating
5 Star Review
 
Date Reviewed: 06/27/2010
DONGRAHAM from unknown
Member Since:
06/11/2010

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Reviews
Would have been great but 1 item was out of stock and the site did not tell me, someone called later and explained. I would order here again. Overall Rating
4 Star Review
 
Date Reviewed: 06/22/2010
JANDTSERVICES from unknown
Member Since:
06/03/2010

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Reviews
The store and the scanner are both top notch. Plug and play at it's best. Highly configurable and stable. The store shipped it fast and I am highly satisfied. Overall Rating
5 Star Review
 
Date Reviewed: 06/17/2010
bob from unknown
Member Since:
06/08/2010

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Reviews
The item description was misleading and I got a cable instead of the check scanner I believed I was ordering. The item I placed in my cart showed a picture of a scanner with no cable. The Item I received was only a cable at a very inflated price. This was a misleading sales tactic.
Retailer Response (08/10/2010): Dear bob, We appreciate your feedback and regret to hear you did not encounter the user friendly and informative online experience we are proud to provide on all our products. Product photos are provided to us from manufacturers directly however we strive to provide accurate and detailed product descriptions to make shopping with us convenient and informative. We respectfully request that you contact our Customer Service Manager at 888- 875-7170 extension 8845 so we may offer a solution. We look forward to hearing from you and earning your future business.
Overall Rating
2 Star Review
 
Date Reviewed: 06/17/2010
bob from unknown
Member Since:
06/01/2010

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Reviews
I am more than happy to take this survey, and here’s why… My salesman is Elliott Van Fleet. Elliott has done a great job in assisting me with several Bar Code Giant purchases. His suggestions have saved me money, and helped improve my productivity using the Motorola MC-75's. At this point, I am very happy with my purchases from Bar Code Giant, as well as the service I have received from Elliott. Regards, Bob Feinstein. Vice President All Valley Washer Service, Inc. Overall Rating
5 Star Review
 
Date Reviewed: 06/05/2010
DAWN.WILSON from unknown
Member Since:
05/27/2010

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Reviews
Told me up front that the battery I ordered was on backorder and should be about 1 week before I got it -- and they were right on it! Overall Rating
5 Star Review
 
Date Reviewed: 06/05/2010
tolga124 from unknown
Member Since:
03/15/2010

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Reviews
Very bad
Retailer Response (08/09/2010): Dear tolga124, we thank you for your feedback and bemoan that the excellent levels of service we are proud to provide all our customers appear to not have been met during your experience. We respectfully request that you contact our Customer Service Manager at 888- 875-7170 extension 8845 regarding your experience. We look forward to hearing from you and earning your future business.
Overall Rating
1 Star Review
 
Date Reviewed: 05/29/2010
MICHAELW from unknown
Member Since:
05/13/2010

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Reviews
Very fast delivery, nice packaging, excellent sale services. Overall Rating
5 Star Review
 
Date Reviewed: 05/23/2010
Romulo-bd720issrr3 from unknown
Member Since:
05/14/2010

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Reviews
I'm really happy with them. I needed a cable for my HHP Dolphin 9500 ASAP and it arrive in time. Overall Rating
5 Star Review
 
Date Reviewed: 05/21/2010
mab0701 from unknown
Member Since:
11/01/2007

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Reviews
Easy to order from, shipped in a timely manner and product as promised. Will order from them again. Overall Rating
5 Star Review
 
Date Reviewed: 05/06/2010
STEPHAN.BOUTIN from unknown
Member Since:
04/20/2010

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Reviews
Very good customer service. Excellent communications. Would definitely buy again from them Overall Rating
4 Star Review
 
Date Reviewed: 05/05/2010
LEROY222 from unknown
Member Since:
04/20/2010

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Reviews
AT the time of order, items are in-stock and then a week later they are backordered. Poor customer communication. It seems that items are listed as in-stock to get the order and then items are first drop-shipped or ordered. Overall Rating
1 Star Review
 
Date Reviewed: 04/30/2010
KSULTAN from unknown
Member Since:
04/14/2010

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Reviews
No Hassle purchase, prompt delivery, no surprises. I highly recommend Overall Rating
4 Star Review
 
Date Reviewed: 04/29/2010
qmclaugh from unknown
Member Since:
05/11/2006

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Reviews
Still hasn't shipped my item, site says it is in stock, never notified me. Had to call in, at least 800 number was visible on site. But avoid this merchant, their systems are obviously not up to speed. Overall Rating
1 Star Review
 
Date Reviewed: 04/27/2010
DRTED from unknown
Member Since:
04/27/2010

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Reviews
Although the price and quick service were very good, one of the items I ordered was listed as in stock, when it was out of stock. I was emailed about this promptly, but the item that was suggested as a replacement was offered to me at a price of $6 above what was listed on the website. Overall Rating
3 Star Review
 
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