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Positive (4 or 5) 0 0 108
Neutral (3) 0 0 3
Negative (1 or 2) 0 0 38
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4 Star Review
3.72
Address: 2315 S. SEPULVEDA BLVD
Los Angeles, CA 90064 - US
Website: http://www.unistorage.com
Business Hours: 9:00am - 6:00pm PST
Sales Phone: 888-864-7867
Service Phone: 888-864-7867
Sales Email: sales@unistorage.com
Cust Service Email: sales@unistorage.com

Unistorage

http://www.unistorage.com


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Date Reviewed: 03/25/2011
chengjin12 from unknown
Member Since:
03/03/2010

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good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good Overall Rating
5 Star Review
 
Date Reviewed: 11/07/2010
joann from unknown
Member Since:
10/27/2010

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The merchant offered a wide selection of product offerings. I was able to easily compare different manufacturers products and pricing on the site. Information provided was relevant and enabled an educated decision. Ordering process was very streamlined, shipping costs easily accessible and payment options varied. I was very pleased with my online shopping experience with UniStorage. I received a call from a UniStorage representative the day after I placed my order. I was informed the product ordered was now discontinued, I was given a model number for a replacement product, however I have not yet re-ordered a replacement. I am currently shopping around for alternatives. Overall Rating
4 Star Review
 
Date Reviewed: 06/30/2010
mykleisyomomma from unknown
Member Since:
06/21/2010

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Couldn't pay by credit card for some reason, so I had to pay by PayPal with the credit card I would have used anyway. Then I had to ship it to the same address as my billing address, which isn't what I wanted to do either. Shipping time was too long. Overall Rating
2 Star Review
 
Date Reviewed: 05/10/2010
calpal420 from unknown
Member Since:
03/10/2010

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easy to work with, very satisfied. Overall Rating
5 Star Review
 
Date Reviewed: 05/08/2010
wile69 from CO
Member Since:
05/08/2010

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They accepted my order and charged my credit card and then sat on my order for a week. In order to cancel my order I had to call and email multiple times - STAY AWAY!! Overall Rating
1 Star Review
 
Date Reviewed: 04/25/2010
LPERRY526 from unknown
Member Since:
04/25/2010

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GOOD SERVICE Overall Rating
4 Star Review
 
Date Reviewed: 04/11/2010
patrick.wheeler from unknown
Member Since:
04/11/2010

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so far, easy enough Overall Rating
5 Star Review
 
Date Reviewed: 03/31/2010
r1waggy from SC
Member Since:
03/31/2010

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Slow shipping, and when I got the system, there were no tone controls on it. I've been waiting almost 3 weeks now for a RMA number, and now they tell me they will charge a 20% restocking fee. SSSSLLLOOOOWWWW!!! Keep away! Will NEVER use them again. They don't know how to do internet business. Overall Rating
1 Star Review
 
Date Reviewed: 03/26/2010
ahartsig from unknown
Member Since:
03/09/2010

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Placing the order was easy and what I would expect. Did not see a "out of stock" notice so I assume the item is in stock. Overall Rating
5 Star Review
 
Date Reviewed: 03/03/2010
xSmiLeex from WI
Member Since:
03/03/2010

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Reviews
Very slow processing. It is a single item order, I placed it over the weekend hoping I would get it by the end of the week. It is now Wednesday and I still haven't received shipping confirmation (i.e. it hasn't even left yet) They didn't waste any time charging my account though. Overall Rating
2 Star Review
 
Date Reviewed: 01/28/2010
DougMD from PA
Member Since:
05/15/2009

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I called customer support to ensure that the item I was ordering was in stock because very few other stores had the item in stock. The CS rep assured me they had 15 in stock ready to be shipped. I ordered the item IMMEDIATELY on the website, which was a time sensitive order that I paid for rush shipping and processing, and assumed all was well. 5 hours later after I had left my office for the day and there was no more chance of having an order shipped overnight they called to tell me the item is out of stock and they don't expect to get it in for another month. Then have the nerve to ask me if I'd like to wait!! Clearly a bait and switch move trying to get me caught up and waiting for them to order it. Buyer beware!! Overall Rating
1 Star Review
 
Date Reviewed: 01/21/2010
Williams.aaron.b from unknown
Member Since:
01/05/2010

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Reviews
They have excellent prices on printers, however they are not a name I have heard ever to be honest, I hope it arrives to me in a timely manner, and there are no back end issues. the site overall was a bit hard to navigate, but I got the hang of it after a while. the checkout process is rather extensive, but they definitely explain everything, IF... you read ALL of it. good experience, just took a while. Overall Rating
3 Star Review
 
Date Reviewed: 01/12/2010
jdix69 from KS
Member Since:
01/12/2010

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This is the worst company to order from. They charged my credit card the day after my order was placed. Then four days later I get an email saying the product is out of stock, when their website shows it being in stock ready to ship the next day. The only difference, the price went up $70. They cancelled my order without talking to me first and when I called them, finally got through, I was told my credit card would be refunded in about a week. So they get my money, interest free, for over a week, I have to pay interest on it and I don't get what I ordered. Nice! DO NOT ORDER FROM THEM. Overall Rating
1 Star Review
 
Date Reviewed: 12/26/2009
poondaco from OK
Member Since:
12/26/2009

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Reviews
They are showing this item in stock after canceling my order with no items in stock. Don't waste your time here. Might have to pay more somewhere else, but even if the item was free, it's not much of a bargain if they don't stock the item. Overall Rating
1 Star Review
 
Date Reviewed: 09/04/2009
stantonelectric from unknown
Member Since:
08/19/2009

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Only thing I was displeased with was inability to use my own shipping account and remove charges from final bill Overall Rating
4 Star Review
 
Date Reviewed: 08/14/2009
tristan123456 from NC
Member Since:
08/13/2009

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Reviews
I bought a TV stand online. The credit card was charged right away. After four days I did not receive an email about the order being shipped. So I called and after getting hung up on once and put on perpetual hold 3 other times I finally got through to someone. She told me that what I wanted was backordered for at least two weeks. So not only did they not bother to tell me, they charged my credit card weeks before they ever intended to ship. Poor experience. Stay away! Overall Rating
1 Star Review
 
Date Reviewed: 07/24/2009
WEIGL08 from UT
Member Since:
10/17/2005

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Reviews
I have been purchasing from this site for over 2 years and had very little problems. Overall Rating
4 Star Review
 
Date Reviewed: 07/22/2009
chrish from unknown
Member Since:
07/06/2009

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Reviews
Good online purchasing experience. Overall Rating
5 Star Review
 
Date Reviewed: 07/19/2009
info from unknown
Member Since:
07/03/2009

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Reviews
Good. Hope ship to worldwide. Overall Rating
5 Star Review
 
Date Reviewed: 06/06/2009
Mapfau11 from unknown
Member Since:
05/21/2009

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Reviews
The order placing was a little different than typical. it would help if the questions were in a more bold type, and the country question was at the bottom Overall Rating
5 Star Review
 
Date Reviewed: 05/25/2009
kstefans from unknown
Member Since:
05/16/2009

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Reviews
$14 shipping for 7 day delivery of a $12 item is ridiculous. I can't read the order number because your survey is in the way Still don't have product 5/25/09 Overall Rating
1 Star Review
 
Date Reviewed: 05/13/2009
jmasters from unknown
Member Since:
05/04/2009

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Reviews
like i said in the other one i would like to see my product arrive in a timely mater. from here out is after i got my product, you say that product usually ships in 24 hours and it took a week to ship but once it shipped it arrived the next day. so you should work on ship time from the order date (but good exp) Overall Rating
4 Star Review
 
Date Reviewed: 04/30/2009
philm2007 from unknown
Member Since:
12/12/2007

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Reviews
Excellent web ordering and processing. Have used this site before, and recommend them. Overall Rating
5 Star Review
 
Date Reviewed: 02/10/2009
stathis from unknown
Member Since:
07/06/2005

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Reviews
easy process, well documented, good prices. Overall Rating
5 Star Review
 
Date Reviewed: 01/23/2009
Oldman2 from unknown
Member Since:
01/23/2009

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Reviews
I ordered 3 items; one, a heavy roll of wire and 2 very light items. Shipping was $23.17 for all. The two light items came from two separate places. Only after a phone call did I find that the wire was obsoleted and would not come at all. After 3 phone calls I have yet to receive my refund but they claim it has been sent to the credit card company. What's worse is that they say the refund will include only about $5.00 for the shipping, whereas, the shipping cost of the wire alone on the site was $15.41. The "bait and switch" part of the scam is that the wire that I ordered is still "available" on the site for the next sucker. It was a very good price -- too good. The bottom line is that they charged me $18 shipping on items weighing a few ounces and refunded $5 for an item weighing 4 to 5 pounds which is on their site but not available. Do not buy from these guys. Overall Rating
1 Star Review
 
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