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Merchant Ratings
Past 3 Months Past 6 Months All-time
Positive (4 or 5) 1 1 23
Neutral (3) 0 0 2
Negative (1 or 2) 0 0 12
Total Reviews 1 1 37
Avg Rating 4 Star Review
4.00
4 Star Review
4.00
3.5 Star Review
3.43
Address: 29 W 27th St
New York, 10001 - US
Website: http://www.teptronics.com
Business Hours: 9 AM - 5 PM
Sales Phone: 1-800-493-0487
Service Phone: 1-800-493-0487
Sales Email: sales@teptronics.com
Cust Service Email: support@teptronics.com

TEPTRONICS

http://www.teptronics.com


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Date Reviewed: 11/20/2011
dmix259 from unknown
Member Since:
11/04/2011

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Reviews
So far.....okay Overall Rating
4 Star Review
 
Date Reviewed: 06/05/2011
david8563 from unknown
Member Since:
06/05/2011

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Reviews
I have been doing business with them awhile now and i must say that they are ok. Overall Rating
4 Star Review
 
Date Reviewed: 03/25/2011
antsonyadec93 from unknown
Member Since:
03/10/2010

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Reviews
Looking forward to my item as well as to the service I received from teptronics Overall Rating
5 Star Review
 
Date Reviewed: 03/10/2011
Jeremy7587 from unknown
Member Since:
03/10/2011

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Reviews
Easy to use. Overall Rating
5 Star Review
 
Date Reviewed: 03/03/2011
j.rmicek from unknown
Member Since:
02/15/2011

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Reviews
First time purchaser so far so good. We will see when I recieve my merchandise. Overall Rating
4 Star Review
 
Date Reviewed: 02/06/2011
mtooshort20 from unknown
Member Since:
02/06/2011

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Reviews
I have ordered from teptronics.com before and I recieved great service with great products before and it happened the same way this time. If they continue with the great service and website, they will have a lifetime customer in me. Overall Rating
5 Star Review
 
Date Reviewed: 01/16/2011
peteamann1 from unknown
Member Since:
01/16/2011

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shopping with this site (Teptronics) in entertaining, due to the fact i never expected to see & find so much of the product i've gone out to purchase and not find are so simple and easy to locate here, thanks for providing such a site with great pricings Overall Rating
5 Star Review
 
Date Reviewed: 12/09/2010
iamslotman from unknown
Member Since:
11/30/2010

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Reviews
midtown sounds answered all my questions instantly online. Thanks for all the help and Merry Christmas Package arrived in one day and initially I thought it was soaked from the rain but instead it was dark brown from being sealed with waterproof tape. Another great surprise. Thanks again Overall Rating
5 Star Review
 
Date Reviewed: 06/13/2010
talbertls from unknown
Member Since:
05/28/2010

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Reviews
Easy to order. Painless. Overall Rating
5 Star Review
 
Date Reviewed: 05/11/2010
derekhuwe from unknown
Member Since:
05/02/2010

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Reviews
Seems a bit slow, but it could be my connection at work. Real-time changing shipping info and prices would be a good update to do. Overall Rating
4 Star Review
 
Date Reviewed: 03/31/2010
silverbulletpk from unknown
Member Since:
03/31/2010

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Reviews
I ordered one 2 months ago and withing 3 days, I noticed dead bugs in my window seal. I personally would reccomend this to every family. It really does work., so I ordred one for my garage. Overall Rating
5 Star Review
 
Date Reviewed: 03/25/2010
sterlingt from WA
Member Since:
03/25/2010

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Reviews
Purchased two 4" speakers on February 5th and received instant confirmation e-mail with a link to follow my order status. Order status page shows no indication my items have been mailed. I opened a support ticket on their website on February 17th inquiring as to the the order status and never heard any reply. Furthermore, on March 20th, I form-submitted a request for a status update and on March 23rd I called and left a voice mail asking the same questions. Over a month and a half have passed and aside from an initial automated e-mail, I have received ZERO communication from Teptronics.com. They accepted payment, haven't delivered anything, and aren't returning calls/emails/support tickets. Avoid them at all costs, or you'll be sorry too. Overall Rating
1 Star Review
 
Date Reviewed: 03/10/2010
stilbo from unknown
Member Since:
07/29/2007

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Reviews
Extremely high shipping and handling costs. $10.00 to ship a 14 oz package? More than a week later... these clowns have not even sent me a receipt. My payPal shows that they gladly accepted my payment though. Overall Rating
1 Star Review
 
Date Reviewed: 12/21/2009
pjdogpatch from WV
Member Since:
12/21/2009

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Reviews
Very POOR Customer service. Despite 3 requests , still awaiting an answer to an e-mail inquiry regarding shipping. Finally spoke with a Live person, only to find out that the product requested is still on order from the manufacturer, despite being told the product was in stock and ready ship when the order was placed. WILL NEVER ~ EVER ~ EVER order from this company again. They have a LOT to learn about customer service......... Overall Rating
1 Star Review
 
Date Reviewed: 05/31/2009
ranchedgarcia from unknown
Member Since:
05/15/2009

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Reviews
its my first time ordering from the web its ok Overall Rating
3 Star Review
 
Date Reviewed: 05/05/2009
woodsidehockey from CA
Member Since:
05/05/2009

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Reviews
Placed an online order with 2 day shipping and have not recieved any conformation re shipping/ tracking. Tried to call support and but they told me the only way to contact support to track package is via email. The "click here" online chat button is a dead link. I FAXed support and emailed support with no reply. Would be VERY cautious of using this site..... Overall Rating
1 Star Review
 
Date Reviewed: 04/15/2009
jlrankin from unknown
Member Since:
03/30/2009

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Reviews
Website is super easy to use. Overall Rating
4 Star Review
 
Date Reviewed: 03/29/2009
juancarmela7 from AZ
Member Since:
03/29/2009

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Reviews
It has been a whole month now and still no e-mail no item NOTHING at all from them. This company is HORRIBLE. Please NO ONE out there do any type of buisness with them, they are the worst company in the world to try to do buisness with. There is NO communication with them and I truly feel that they are just a big SCAM, they really have not merchandise but they still try to sell things. Thank God for the paypal people that finally got my money back. AVOID THIS COMPANY AT ALL COSTS, THEY ARE HORRIBLE!!!!!!!! Overall Rating
1 Star Review
 
Date Reviewed: 03/21/2009
clow8091 from unknown
Member Since:
03/09/2009

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Reviews
site is flawless needs a little depth to product information though Overall Rating
5 Star Review
 
Date Reviewed: 02/13/2009
millerman24 from TN
Member Since:
02/13/2009

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Reviews
DO NOT ORDER HERE!!!! This was a horrid experience. They did not keep me up to date on my package. They would not call me back after I called them. PLEASE do not buy from them. I am still waiting to see if they follow threw and credit my account. Overall Rating
1 Star Review
 
Date Reviewed: 01/27/2009
tmcmkuehl from unknown
Member Since:
12/17/2008

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Reviews
Very good service, would shop with this vendor again. Competitive Pricing +++ Overall Rating
5 Star Review
 
Date Reviewed: 12/06/2008
fictiongirl28 from unknown
Member Since:
11/23/2008

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Reviews
Having an 866 phone# helped. I usually avoid purchasing from businesses I don't know much about but being able to call made me feel more comfortable. It would have been helpful to have the photo of the car audio and more descriptions though. And now that I've received the wrong product & it seems I have to pay for the shipping back, I know why I prefer to stick with companies I recognize. Overall Rating
1 Star Review
 
Date Reviewed: 12/01/2008
Charris0196708 from TX
Member Since:
12/01/2008

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Reviews
Ordered items with no problems at all but got a call and email the next day stating one item was missing in the bin. They offered similar items at the same price which I accepted and my order was shipped. I received the tracking info the next day and my stuff was delivered as expected. Accidents happen and they handled it quickly. I'll deffinetly be back again. Overall Rating
5 Star Review
 
Date Reviewed: 09/19/2008
jagadeeshrr from unknown
Member Since:
09/03/2008

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Reviews
need to add details about ground shopping Overall Rating
4 Star Review
 
Date Reviewed: 09/01/2008
jefmac from unknown
Member Since:
09/01/2008

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Reviews
Did not have product and cannot get it on backorder. No contact about backorder. Phone never answers and emails don't get replied to. Extends delivery date beyond Paypal '45 days' so no help there. Promised refund but didn't deliver. Absolutely appalling company to deal with -STAY AWAY !!!! Overall Rating
1 Star Review
 
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