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Past 3 Months Past 6 Months All-time
Positive (4 or 5) 22 35 11965
Neutral (3) 3 5 535
Negative (1 or 2) 0 1 439
Total Reviews 25 41 12939
Avg Rating 4.5 Star Review
4.56
4.5 Star Review
4.54
4.5 Star Review
4.60
Address: 3840 Kilroy Airport Way
Long Beach, CA 90806 - US
Website: http://www.epson.com
Business Hours: 6:00 am - 5:00 pm PST
Sales Phone: 800-873-7766
Service Phone: 800-873-7766
Sales Email: epsonstore@ea.epson.com
Cust Service Email: epsonstore@ea.epson.com


Epson

http://www.epson.com

With PriceGrabber Since 05/13/2003


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Date Reviewed: 02/09/2012
dechitwood from unknown
Member Since:
01/24/2012

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Reviews
My only problem was trying to contact epson to find out how to get a rewards card. I do not have microsoft outlook e-mail. Overall Rating
4 Star Review
 
Date Reviewed: 02/04/2012
oldmorgans from unknown
Member Since:
01/19/2012

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I have done business with Epson for several years and have no conplaints. Overall Rating
4 Star Review
 
Date Reviewed: 02/02/2012
minndonna from unknown
Member Since:
01/17/2012

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Reviews
I always buy my ink for my Epson Printer through Epson. So simple and quidk. Never a problem....Place my order and my ink arrives. Hows that for simple. There may be cheaper ink out there but for my money Epson is the only way to go...As the old adage goes, You get what you pay for. Lasts a long time and I use my printer a lot. Always keep a spare as back up. Always use the Extended life (?) because it works out cheaper in the long run. Works smooth as silk. Cartridges last LONG TIME.; Overall Rating
5 Star Review
 
Date Reviewed: 01/27/2012
Bhardenent from unknown
Member Since:
01/11/2012

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It talks about an Epson card and it was not clear how to get one. Overall Rating
4 Star Review
 
Date Reviewed: 01/27/2012
karentankersley from unknown
Member Since:
01/11/2012

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It is so easy to order my ink from this site I get free shipping and it usually arrives way before I think it will and the ink is great I only have a home printer and so dont have to order but a couple times a year but this is so easy and price is good saves going to the store this is really easy Overall Rating
5 Star Review
 
Date Reviewed: 01/27/2012
ncomsg from CT
Member Since:
04/24/2005

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Hi: I have always been very satisfied with my shopping experience on this site. It is clear and easy to use. I have never had any problems with the ordering or withnthe products I receive. Keep up the good work. Cordially, Gary Espelion MSG(Ret) United States Army Overall Rating
5 Star Review
 
Date Reviewed: 01/24/2012
gmmjhorton from unknown
Member Since:
01/08/2012

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Website is easy to navigate. Whole process is explained step-by-step. A very pleasant experience shopping this website. Overall Rating
5 Star Review
 
Date Reviewed: 01/23/2012
tmartin1958 from unknown
Member Since:
01/14/2012

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iT WAS REALLY EASY AND GREAT! mUCH EASIER THEN RUNNING TO THE STORE. i USUALLY GO TO bEST bUY NOW i DON'T HAVE TO. i WAS REALLY SATISFIED. Overall Rating
5 Star Review
 
Date Reviewed: 01/21/2012
chudzynski from unknown
Member Since:
01/05/2012

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Reviews
I thought I qualified for a 10% discount on my order, but in the end did not receive. I'm not sure why??? Overall Rating
3 Star Review
 
Date Reviewed: 01/14/2012
wwhinton from unknown
Member Since:
12/14/2005

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Reviews
I generally can't beat their prices using a local store or someone without free shipping. Overall Rating
5 Star Review
 
Date Reviewed: 01/14/2012
eagle1652 from unknown
Member Since:
12/29/2011

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Reviews
never had a problem Overall Rating
5 Star Review
 
Date Reviewed: 01/14/2012
thompson741 from unknown
Member Since:
12/29/2011

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Reviews
Customer technicans knowledge of website, ordering procedure form, etc. is not what I would expect from Epson. Generally, their helpfulness to customer, attitude when I haved called for assistance is very, very, very poor. They don't have an attitude of "I am here to help the customer."" Overall Rating
3 Star Review
 
Date Reviewed: 01/12/2012
churstmart from unknown
Member Since:
01/03/2012

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Reviews
The pricing for Epson ink online is much better than purchasing ink in the store... and I got it shipped for free! This is great, and I have ink on hand when it runs out--even better! I only wish that Epson would recycle their cartridges. I don't mind paying the cost of mailing it to them. Overall Rating
5 Star Review
 
Date Reviewed: 01/09/2012
paul from unknown
Member Since:
12/31/2011

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Reviews
Looking forward to quick service Overall Rating
5 Star Review
 
Date Reviewed: 01/08/2012
SenorHonez from unknown
Member Since:
03/29/2004

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Reviews
Epson on-line is easy to use and price competitive. I've never had an issue whether buying ink, paper or printers. Overall Rating
5 Star Review
 
Date Reviewed: 01/06/2012
ekaebnick from unknown
Member Since:
12/21/2011

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Reviews
Easy web site to use. Will certainly use again. Overall Rating
5 Star Review
 
Date Reviewed: 12/28/2011
RWP13 from unknown
Member Since:
12/12/2011

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Reviews
i USE ePSON FOR ALL MY pRINTER ORDERS. Overall Rating
4 Star Review
 
Date Reviewed: 12/27/2011
PaulLustig51 from unknown
Member Since:
12/10/2011

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Reviews
Epson continues to provide excellent products for my iMac - including convenient updated printer drivers for my newer operating systems. It does seem that the ink doesn't last as long as the relatively high price would indicate - so it would be nice if they would offer free shipping at more times during the year! Overall Rating
5 Star Review
 
Date Reviewed: 12/26/2011
ksully0526 from unknown
Member Since:
12/10/2011

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Reviews
I was disappointed that there was no explanation why I could not use the deal of the day which was 40% off and free shipping. When I entered the code (FROSTY40) it showed up as the deal of the day put would not let me apply it to the order. I originally was going to order 2 quantities instead of 1, but changed the order once it would not accept the coupon. Very disappointing. Overall Rating
4 Star Review
 
Date Reviewed: 12/23/2011
dpattonsr from unknown
Member Since:
12/14/2011

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Reviews
Very slow web site. Buttons missing words - with Firefox Otherwise good site Overall Rating
5 Star Review
 
Date Reviewed: 12/19/2011
skakley from unknown
Member Since:
12/03/2010

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Reviews
i would like to have free shipping for all purchases Overall Rating
5 Star Review
 
Date Reviewed: 12/19/2011
jack.williamsen from unknown
Member Since:
11/18/2005

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Reviews
Website easy to navigate. Am a repeat customer. It's a great idea to have a "reorder" page so I don't have to search for the items I purchase most often. Overall Rating
5 Star Review
 
Date Reviewed: 12/11/2011
w2tga from unknown
Member Since:
12/02/2011

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Reviews
This is my third attempt to place an order. The first attempt failed as your web site was broken and calling your 800 number didn't work either (nobody answered). The second attempt, hours later failed in part because the printer I wanted had become unavailable in the meantime. I chose a different printer, but that then failed owing to some error I made in data entry. This wasn't brought to my attention until the next day. When I was notified, I wasn't offered a chance to correct the error; instead I was given a laundry list of possible errors I might have made. Now it is nearly half an hour since I placed this order and I do not yet know if it succeeded. It isn't quite terrible service, but it isn't quite good service, either. Overall Rating
3 Star Review
 
Date Reviewed: 12/11/2011
gholson6 from unknown
Member Since:
11/25/2011

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Reviews
Great Overall Rating
5 Star Review
 
Date Reviewed: 11/26/2011
destanton from IL
Member Since:
01/26/2004

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Reviews
Always a ease free process. Clean web site. Evcellent all round experience. Overall Rating
5 Star Review
 
In order to provide the most relevant information, comments posted prior to the past 18 months may not be included.
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