Date Reviewed: 01/17/2010
jk from unknown Member Since: 01/07/2010 View Member's: Reviews	(Edited January 29th by jk_8638928772)  Very easy shopping experience. The printer was as advertised and received within time frame as advertised. I would not hesitate doing business with this company.	Overall Rating
Date Reviewed: 11/16/2009
rswaddoups from unknown Member Since: 10/31/2009 View Member's: Reviews	(Edited January 29th by rswaddoups_6961434602)  Site was user friendly. It was very easy to find the product I wanted. The price was very good.	Overall Rating
Date Reviewed: 08/16/2009
lm.yepes from unknown Member Since: 05/24/2009 View Member's: Reviews	(Edited January 29th by lm.yepes_1890829687)  Excellent site, fair prices.	Overall Rating
Date Reviewed: 06/09/2009
lm.yepes from unknown Member Since: 05/24/2009 View Member's: Reviews	(Edited January 29th by lm.yepes_1890829687)  WOW!; Best Sive ever with the best design ever.	Overall Rating
Date Reviewed: 04/18/2009
luisevalencia from WI Member Since: 04/14/2008 View Member's: Reviews	(Edited January 29th by luisevalencia)  Excellent website, easy to shop, Toners are not so cheap as printers but with the money I saved on the printer I bougth 2 toners.	Overall Rating
Date Reviewed: 04/08/2009
dw16542 from PA Member Since: 04/08/2009 View Member's: Reviews	(Edited January 29th by dw16542)  Reasonable place to shop on-line.	Overall Rating
Date Reviewed: 04/06/2009
jturner from unknown Member Since: 03/26/2009 View Member's: Reviews	(Edited January 29th by jturner_8146312483)  Price was good and the shipping charges were fair. I would have liked for the receipt to show after the order was placed but I was able to find through "My Orders". Never received confirmation of the order but my duplexer arrived on time (next day) and in perfect order.	Overall Rating
Date Reviewed: 03/24/2009
luisevalencia from WI Member Since: 04/14/2008 View Member's: Reviews	(Edited January 29th by luisevalencia)  I liked the way to shop with the printer depot. Their prices are very low.	Overall Rating
Date Reviewed: 01/25/2009
jwofsey from unknown Member Since: 02/13/2008 View Member's: Reviews	(Edited January 29th by jwofsey)  Fast delivery. Very satisfied.	Overall Rating
Date Reviewed: 12/02/2008
lauraloltz from unknown Member Since: 12/02/2008 View Member's: Reviews	I live near texas, so the shipping arrived fast, but the good thing about my shopping experience, its the customer support, I had many questions about the printer, an HP 1320N, they solved my questions and then I shop using the website, I love their website, and the quality of the printer is perfect, it seems like new, it smells likew new, no scratches, etc. Thanks	Overall Rating
Date Reviewed: 06/17/2008
CFriess2008 from unknown Member Since: 06/17/2008 View Member's: Reviews	Printer would not work properly. Sent back via UPS return authoriztion, but when checked on via phone, they said they did not receive it! Now I'm out a printer and my money! No written or email correspondence from this vendor.	Overall Rating
Date Reviewed: 06/08/2008
thomasdeisele from unknown Member Since: 04/30/2008 View Member's: Reviews	Good product, good service.	Overall Rating
Date Reviewed: 05/17/2008
meccor from unknown Member Since: 03/06/2008 View Member's: Reviews	Still have not received order and no response from customer service	Overall Rating
Date Reviewed: 04/25/2008
WGBrockwell from TX Member Since: 02/12/2008 View Member's: Reviews	"BEWARE" Placed my single $2,500.00 printer order on the web, 10 days later I called for shipping status and tracking info. She told me that she had no order on file. I showed credit card charges and had e-mail confirmation of order. They offered no compensation for their oversite. 4 days later received printer with no toner cartridges. Check web site, "WARNING" most of their printers do not include toner. My printer the toner was an additional $1,200.00, so the discount I thought I was getting was bogus. After installing toner cartridges, now found the network backplane is faulty. Not resolved as of yet. Also found on credit card statement I was overcharged $160.00. UNSATISFACTORY!!!!!!!!NOT HAPPY!!!!!!!!!!WARNING!!!!!!!!! Retailer Response (05/02/2008): Althought our printers do not include toner, we offer new OEM (Original Equipment Manufacturer) or new compatible (3rd party manufacturer) at a great low price. If you are in the state of Texas or shipping to Texas you will be charged state tax on tangible products. If you are tax exempt please call ahead of time to insure you do not get this additional charge. 972 494 3300 Any sales rep will be happy to assist you. Thank you! TPD	Overall Rating
Date Reviewed: 04/25/2008
rndmeffnet from unknown Member Since: 04/09/2008 View Member's: Reviews	Great, easy to navigate, prices much better than competitors!	Overall Rating
Date Reviewed: 04/23/2008
PedroDiaz123 from FL Member Since: 04/23/2008 View Member's: Reviews	Very Easy to find m the products and prices are very cheap. The product is a good as the price. My experience with PrinterDepot is one of the best	Overall Rating
Date Reviewed: 04/21/2008
debbie.buhil from unknown Member Since: 04/10/2008 View Member's: Reviews	Item showed in stock on line at Printer Depot, orderd on 3/18. A week later, I phoned on the status-Printer Depot informed me they had a PO waiting for the plotter belt from HP. I had already been on line with HP before I placed the order with Printer Depot as HP did not have any in stock, thus ordering from Printer Depot. I was informed by Printer Depot they would locate one from another vendor and ship it 3-4 day service. (I should have requested 1 day service). I received it on 3/27.	Overall Rating
Date Reviewed: 04/04/2008
dmidcap from unknown Member Since: 06/13/2007 View Member's: Reviews	Ordered 2 printers from this company. The printers themselves are fine, but the day after I ordered them, I received a shipping confirmation estimating delivery for a week later. One week later, still no printers. Called them up and apparently even though their website said the printers were in stock, they weren't there. The printers were still sitting in there warehouse. I asked them to meet me halfway on the shipping, because I needed the printers quickly. They said overnight shipping was $160 which I would have to pay all of. Wouldn't help at all. Very unsatisfied. Retailer Response (04/10/2008): I apologize, yes we were out of the paper trays at the time, but in the end we delivered a great working product and we now have 100 complete units in stock.	Overall Rating
Date Reviewed: 03/31/2008
JeanCarlo from TX Member Since: 12/27/2007 View Member's: Reviews	(Edited April 15th by JeanCarlo)  Ordered 2 toners at 2PM, I got a tracking number in 4 hours, thats awesome. Excellent job.	Overall Rating
Date Reviewed: 03/26/2008
rxmk from NY Member Since: 03/18/2006 View Member's: Reviews	very dissatisfied. poor service overall. the website did not state clearly that i was getting a GENERIC REFILLED catridge. if i had known this, i would have never gotten it in the first place!! customer service was nasty and not helpfull. let amex handle these dishonest merchants. now they added 'generic' in the product description, however it wasnt there before. merchant is dishonest. shop elsewhere! Retailer Response (04/11/2008): We apologize for the inconvenience. Each of our toners come in either compatible(new third party) or new oem(original equipment manufacture) which are clearly marked on the web-site. Both options come with a 6 month warranty and if they are not satisfactory you can call or email us for a RMA (return merchandise authorization) number. We have an excellent customer service team here to assist you with any issues that may arise. Thank you.	Overall Rating
Date Reviewed: 03/26/2008
jeff.schrunk from unknown Member Since: 03/12/2008 View Member's: Reviews	This was a painless process and with the exception of the billing as the final order confirmation did not have the tax included so what I thought was the price was not complete. Retailer Response (04/11/2008): Thank you for your comments. We are working to have a new website, in which all the process will be easier and painless for the user. This one should be ready for the first or second week of May 2008.	Overall Rating
Date Reviewed: 03/06/2008
ni from unknown Member Since: 03/06/2008 View Member's: Reviews	While I am totally impressed by the time it took them to deliver my order, I was shocked to open the box and find out IT DOES NOT INCLUDE TONER CARTRIDGES. Those cost around $300 altogether (more than the printer!) and I would NEVER have bought it if I knew I will be getting a lemon. Nowhere during the checkout process did their website warn me about this. I intend to return this product and NEVER buy from these guys again. What a waste of time and money. So frustrating!!! Retailer Response (05/02/2008): Our printers do not include the toner but we do sell the consumables at a low price with a 6 month warranty which are offered below whatever printer you are looking to purchase. The website is clearly marked with easy to use options of different items to go with your purchase.	Overall Rating
Date Reviewed: 02/29/2008
CKlotz from VA Member Since: 02/29/2008 View Member's: Reviews	Ordered item on 02/26 and paid extra for 3 day delivery via FedEx. They charged me for a 66lb pkg, even though it was shown to be a 22 lb pkg. On 02/26 I rec'd a notice from UPS with tracking that it was being turned over to them, even though I paid extra for FedEx 3 day ground. When I checked UPS tracking today (02/29) they show they have not picked up the package yet (and I'm expecting delivery today). I called Printer Depot and they tell me UPS will pick it up soon and that once it has been turned over to UPS I'll get it within 3 days! This is crazy! I had to cancel, as I've been waiting on this printer to replace one that went down and I can't wait another week! Retailer Response (03/17/2008): We quickly refunded the customer once they decided to cancel. We apologize for the wait and inconvenience.	Overall Rating
Date Reviewed: 02/28/2008
edward2780 from unknown Member Since: 10/23/2007 View Member's: Reviews	Item delivered promptly. The quality seems to be excellent.	Overall Rating
Date Reviewed: 02/26/2008
bennywantah from CA Member Since: 02/26/2008 View Member's: Reviews	Excellent, shipping was extremely fast. Best shipping ever I have seen on any web store	Overall Rating

In order to provide the most relevant information, comments posted prior to the past 18 months may not be included.

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