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Scorecard

	Past 3 Months	Past 6 Months	All-time
Positive (4 or 5)	0	0	26
Neutral (3)	0	0	1
Negative (1 or 2)	0	0	8
Total Reviews	0	0	35
Avg Rating	Not Rated	Not Rated	3.89

EagleDirectUSA

Rating: See all-time ratings

Seller Since: 03/03/2007

Number of Sales: 175

Number of Purchases: 3

Filter Reviews by: Seller Rating | Buyer Rating

Sort Reviews by: Date | Rating

Date Reviewed: 12/14/2009
jblackman123 from NE Rating type: Seller Rating Transaction No: 1720291 View Member's: Reviews	i have not received this product EagleDirectUSA's Response: Paypal fraud prevention department deemed that this could be fraud and reversed this transaction. Our company uses paypal for the protection of buyer and seller. Our company is not saying that this is fraud.	Overall Rating
Date Reviewed: 08/19/2009
jimhtrh from NC Rating type: Seller Rating Transaction No: 1683488 View Member's: Reviews	I was disappointed that it took so long to get the item I ordered. However, I was pleased that they sent me an upgraded item as the one I ordered was out of stock.	Overall Rating
Date Reviewed: 04/07/2009
JoeDonohoe2009 from MI Rating type: Seller Rating Transaction No: 1628863 View Member's: Reviews	Ordered an item that was listed in stock and charged. Received an email 3 days later stating the item was actually not in stock and that I would be issued a "full or partial" refund. Still waiting to see what appears on my credit card.	Overall Rating
Date Reviewed: 04/07/2009
rrawad from CA Rating type: Seller Rating Transaction No: 1628988 View Member's: Reviews	Perfect! Thank you!	Overall Rating
Date Reviewed: 03/11/2009
jcscms from NY Rating type: Seller Rating Transaction No: 1614942 View Member's: Reviews	Product was priced competitively, shipping expense was good, product arrived as displayed. Would recommend this vendor for future purchases.	Overall Rating
Date Reviewed: 03/06/2009
millersfly from KY Rating type: Seller Rating Transaction No: 1612463 View Member's: Reviews	I have not received the product would like to have a refund. EagleDirectUSA's Response: Did offer buyer refund to do buyer item was damaged at warehouse. However, buyer and seller agreed to a discounted price due to this damage. The item itself was not damaged just the outer package. If buyer still wishes to receive a full refund, once item is returned. Buyer will receive a full refund.	Overall Rating
Date Reviewed: 02/15/2009
bodylines from CA Rating type: Seller Rating Transaction No: 1601108 View Member's: Reviews	Good transaction, seller followed up on shipment, would deal with again.	Overall Rating
Date Reviewed: 12/16/2008
abflah from KY Rating type: Seller Rating Transaction No: 1557736 View Member's: Reviews	Positive experience...no stress added during stress-filled holidays! Thank you.	Overall Rating
Date Reviewed: 12/11/2008
rickcat1 from MA Rating type: Seller Rating Transaction No: 1537143 View Member's: Reviews	Good communication, once I initiated it. Very helpful and item was shipped quickly and received in great shape. Thanks!	Overall Rating
Date Reviewed: 12/01/2008
stevenz1234 from NY Rating type: Seller Rating Transaction No: 1537384 View Member's: Reviews	Super Fast Shipping!	Overall Rating
Date Reviewed: 11/30/2008
muttik from PA Rating type: Seller Rating Transaction No: 1540176 View Member's: Reviews	Easy to work with. Item arrived quickly. Thanks	Overall Rating
Date Reviewed: 11/25/2008
bourbinadm from MI Rating type: Seller Rating Transaction No: 1537385 View Member's: Reviews	Service was great but I was disappointed that the shipping address had to be the same as the billing address.	Overall Rating
Date Reviewed: 11/19/2008
TerriLucero from PA Rating type: Seller Rating Transaction No: 1534066 View Member's: Reviews	Fantastic service and delivery! Thank you	Overall Rating
Date Reviewed: 11/17/2008
rtricar from NJ Rating type: Seller Rating Transaction No: 1532853 View Member's: Reviews	very professional	Overall Rating
Date Reviewed: 08/04/2008
ldholland from GA Rating type: Seller Rating Transaction No: 1469004 View Member's: Reviews	Good service	Overall Rating
Date Reviewed: 07/31/2008
nannys from KY Rating type: Seller Rating Transaction No: 1465949 View Member's: Reviews	wonderful service and delivery	Overall Rating
Date Reviewed: 06/29/2008
repete660 from ME Rating type: Seller Rating Transaction No: 1439811 View Member's: Reviews	Perfect transaction, the only complaint is the time between my purchase and them actually shipping it to me.	Overall Rating
Date Reviewed: 06/03/2008
idyey from CA Rating type: Seller Rating Transaction No: 1417708 View Member's: Reviews	u suck EagleDirectUSA's Response: Inventory was off one item. Our company will try to improve on customer service.	Overall Rating
Date Reviewed: 06/02/2008
jim9fisher from TX Rating type: Seller Rating Transaction No: 1420966 View Member's: Reviews	Working with Doug was a pleasure. I ordered the wrong Item and he was able to take care of the issue quickly and completely. Thanks again for a POSITIVE experience.	Overall Rating
Date Reviewed: 05/15/2008
insomniac2k1 from CA Rating type: Seller Rating Transaction No: 1401491 View Member's: Reviews	product as advertised. Shipping was a little slow due to a reschedule of delivery, but I do not believe it was of any fault of the seller. Would buy again.	Overall Rating
Date Reviewed: 05/06/2008
timorsborn from WA Rating type: Seller Rating Transaction No: 1403382 View Member's: Reviews	A serves	Overall Rating
Date Reviewed: 02/27/2008
Guitar600 from OK Rating type: Seller Rating Transaction No: 1312715 View Member's: Reviews	good order	Overall Rating
Date Reviewed: 02/02/2008
chattanoogaflash from TN Rating type: Seller Rating Transaction No: 1290178 View Member's: Reviews	A-	Overall Rating
Date Reviewed: 01/15/2008
ridgefish from OR Rating type: Seller Rating Transaction No: 1280918 View Member's: Reviews	Placed order and my credit card was immediately charged. Have not heard anything from the company since. I sent an email over a week ago to the doug@ and the customerservice@ requesting the status of the order, no response. I send another email through the PriceGrabber Storefront yesterday. I called the company today after getting the contact info from their website: "Hello" "I would like to check the status of an order I placed" "There is nobody here that can help you now, you should call back later" "When will somebody be there that can help me" "5:30" No offer to take a message, no indication that it was even a business as the person answered with just "Hello". I called back later and left a message as nobody picked up. Best Case: Nonexistent customer service Worst Case: I got screwed I will dispute the charges on my credit card if no contact is made within 24hrs. My advice is to avoid this retailer. EagleDirectUSA's Response: I am a very small company. However, my parts all come from major warehouse in USA. I respond faster to email vs. phone calls. My family at times answers the phone while I am out. They do take messages.	Overall Rating
Date Reviewed: 12/15/2007
William_Patton from CA Rating type: Seller Rating Transaction No: 1224633 View Member's: Reviews	No problems with ordering and I was notified by seller that the item was no longer in stock and offered a up-grade of product at the same price because of a volume purchase by dealer. Great offer nut I declined the offer because, based on the technical specifications of the item I had ordered. being a match for a specific motherboard designed, is the only acceptible consideration. I do thank Doug at EagleDirectUSA for his prompt and extented care. At this time, I am awaiting a complete refund to Paypal for reimburstment to my Visa Debit Card Account. No complaints about any length of time in regarding transactions, for it is the Holiday Seasons. Merry Christmas EagleDirectUSA, Pricegrabber, and PayPal.... Sincerely, William A Patton	Overall Rating

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