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Scorecard

	Past 3 Months	Past 6 Months	All-time
Positive (4 or 5)	0	0	533
Neutral (3)	0	0	47
Negative (1 or 2)	0	0	112
Total Reviews	0	0	692
Avg Rating	Not Rated	Not Rated	4.05

TheHDGuys

Rating: See all-time ratings

Seller Since: 09/18/2008

Number of Sales: 2255

Number of Purchases: 0

Filter Reviews by: Seller Rating | Buyer Rating

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Date Reviewed: 03/29/2010
tdotguy from NY Rating type: Seller Rating Transaction No: 1755193 View Member's: Reviews	I ask a simple question when can I expect shippment?Same old excuses,we had flooding problems,package needs time tobe prepare for shipping,yes these are your problems not mine.Gave them a dead line to ship it,if not than give me a refund.Weeks later still no refund sent an email and no reply.Now I am in the process of disputing the charges with my credit card company.Think this won't happen to you? thats what I thought.Pay a little bit more and buy from someone else.	Overall Rating
Date Reviewed: 03/25/2010
lvblmt06 from FL Rating type: Seller Rating Transaction No: 1756131 View Member's: Reviews	Received notification from you that the item was out of stock. Tried emailing, calling seller several times and left messages for a refund but got no reply, no call back, nothing. Had to file a claim with PayPal.	Overall Rating
Date Reviewed: 03/24/2010
thegrahams4 from LA Rating type: Seller Rating Transaction No: 1751855 View Member's: Reviews	I NEVER RECEIVED THE TV. I ORDERED THREE TV'S ALL TOGETHER AND THE TWO I DID RECEIVE TOOK A MONTH TO GET TO ME. I WAS FORCED TO DISPUTE THE CHARGE WHEN THEY STOPPED THAKING MY CALLS WANTING TO KNOW WHERE THE THIRD TV WAS. STAY AWAY IF YOU KNOW WHATS GOOD FOR YOU.	Overall Rating
Date Reviewed: 03/24/2010
thegrahams4 from LA Rating type: Seller Rating Transaction No: 1751854 View Member's: Reviews	WOW. STAY AS FAR AWAY FROM THIS BUNCH AS POSSIBLE. ORDERED THREE TV'S ON THE SAME DAY. TWO OF THEM 55" LED's. DIDN'T GET THE 55" TV's UNTIL ONE MONTH LATER. NEVER RECEIVED THE 52". HAD TO DISPUTE THE CHARGE WITH MY CREDIT CARD COMPANY. THEY STOPPED TAKING MY CALLS. NIGHTMARE.	Overall Rating
Date Reviewed: 03/21/2010
Romon2249 from WA Rating type: Seller Rating Transaction No: 1752251 View Member's: Reviews	I still have not received my order, which was placed on February 1, 2010. Up until two weeks ago, all I received were reasons for none shipment, mainly weather issues. For the last two weeks, they have not responded to my requests for an update.	Overall Rating
Date Reviewed: 03/17/2010
paulyounger from NE Rating type: Seller Rating Transaction No: 1756200 View Member's: Reviews	I still have not received my purchase after 30 days, and they will not return my phone calls or respond to my e-mails. This the the worst company I have ever tried to deal with. I plan to dispute the charge with my credit card company since I cannot deal directly with theHDGuys. BUYER BEWARE OF DEALING WITH THEM.	Overall Rating
Date Reviewed: 03/16/2010
Loudspeakerboy from WA Rating type: Seller Rating Transaction No: 1755107 View Member's: Reviews	I am getting really pissed! I have called.. They say it's going to ship. l have call for the last two days and left messages. No response! I ordered it on 2-11-10. It's now 3-16-10.	Overall Rating
Date Reviewed: 03/14/2010
Roynon from NJ Rating type: Seller Rating Transaction No: 1753185 View Member's: Reviews	My experience with HD Guys is the worst online experience I have ever had. I ordered an "in stock" TV on Feb 6 and $2,219 was charged to my credit card that day. I ended up cancelling the order on Feb 23 as the item had not been shipped (despite previous assurances that it would). As of March 15 I still have not received a credit for the amount. Do not waste your time dealing with highly incompetent company.	Overall Rating
Date Reviewed: 03/14/2010
sherbert73 from MD Rating type: Seller Rating Transaction No: 1755867 View Member's: Reviews	I gave HD guys plenty of room for delivery. Ordered on 2/14 waited 6 days, called and they told me that i would get a email with a tracking #. Waited few more days, rec'd the email but it didn't have a tracking #. Waited a few more days, called them and I was told that the order was in queu to ship that day. Waited a couple of more days for the email. Called them and got the answering service, I left a message. ThEN I get a email that my order was canceled because the item was out of stock. How in the heck did that happen when a week earlier it was being shipped? I tried to call and got answering service again. The answering service said that they are not taking any calls. I had to dispute with my credit card company because they didn't credit my money back.	Overall Rating
Date Reviewed: 03/14/2010
saspangler from IL Rating type: Seller Rating Transaction No: 1755970 View Member's: Reviews	Wanted to give -5 stars. Run, Get away, Danger, Bad, Horrible, Nasty, Liars, No Integrity. The worst purchasing experience on the internet in my life. I'm 56 and have bought a ton. Bait and switch to (nothing). Don't return communications voice mail box full. The HDGuys and Aintoine Enterprises will probably burn in HELL for the sins they have committed against their customers. Thank You PriceGrabber, Paypal and HBC Visa for getting my $1822 back. HDGuys are losers.	Overall Rating
Date Reviewed: 03/13/2010
cebroome from GA Rating type: Seller Rating Transaction No: 1755652 View Member's: Reviews	I never received the merchandise. These guys did not return and calls or emails when I asked about the order. My credit card company is now in the dispute process. This company is the most unprofessional I have ever dealt with online.	Overall Rating
Date Reviewed: 03/13/2010
shenshenliu from CA Rating type: Seller Rating Transaction No: 1755827 View Member's: Reviews	very very bad service. the order is take on Feb 13. The first response was on 17th. Money is taken on the 16th. And not received the item, so call on 24th. Said has technical problem, not able to check. Wait untill Mar 4th a mail said that the item is not in stock. And refund the money on Mar 3rd. But seems the money is still not arrive to my account. And now is Mar 13th. I will see what I can do now!	Overall Rating
Date Reviewed: 03/12/2010
isaacroitman from NJ Rating type: Seller Rating Transaction No: 1737468 View Member's: Reviews	DO NOT BUY FROM THIS SELLER!! TheHDGuys charged my credit card and NEVER shipped the television!! I've sent them multiple emails, left messages and have not had any service or help from anyone at this terrible company. Over 2 months and still no television, so now I must get my credit card company involved.	Overall Rating
Date Reviewed: 03/12/2010
delevin from CA Rating type: Seller Rating Transaction No: 1755043 View Member's: Reviews	I ordered a receiver on 2/10/10. They acknowledged the order and said it would ship within 3-5 days after receipt of payment. My credit card was charged on 2/13/10. I called on 2/18, and was told it would ship 2/19; I would have it by 2/22. I called and emailed on 2/23; they responded they found some water damage on bottom of box (it took them 5 days to do this). They would drop ship from the Factory on 3/1. On 2/25, Tina advised the unit would ship that day or 2/26 at the latest. On 2/27 I requested a tracking number via email, no response. I made numerous phone calls and emails to determine when I would receive unit. No response. On 3/2 with no response I requested the order be cancelled and my credit card be refunded. As of 3/11 this has not been done. I had to contest the payment with my credit card company. Reading prior reviews, this company blames everything on water damage, or has an excuse for everything. I don’t know of any company that put merchandise directly on the floor. I don’t believe they ever had the unit at their warehouse. I understand companies can’t stock every item they sell, but to tell people they ship within 3-5 day is garbage. It would be nice to meet an honest company. I even wrote to PriceGrabber, did they respond? NO! STAY AWAY FROM THIS COMPNAY.	Overall Rating
Date Reviewed: 03/11/2010
tpil from NY Rating type: Seller Rating Transaction No: 1752718 View Member's: Reviews	Promised Me A Discount After I Received TV Because Of Long Delay In Receiving It. After Several Attempts To Contact Them About Promised Discount They Never Responded,NO DISCOUNT!	Overall Rating
Date Reviewed: 03/10/2010
seok_woo from WA Rating type: Seller Rating Transaction No: 1752994 View Member's: Reviews	worst experience ever. one month after payment, still have not recieved the tv. asked for a refund but no reply. stay away from this seller.	Overall Rating
Date Reviewed: 03/09/2010
ripcurl360 from MI Rating type: Seller Rating Transaction No: 1752646 View Member's: Reviews	HD guys blow. Heard all the same excusses as everyone else. Never got my TV. Did get my money back. Tried to buy my review with 10% off. Still have a voicemail from them telling me I would still get my TV. Not holding my breath. The $100 extra to Amazon seems cheap now.	Overall Rating
Date Reviewed: 03/09/2010
joerosiehi from NC Rating type: Seller Rating Transaction No: 1749456 View Member's: Reviews	Failed and/or deceptive communication. Reached purported owner "Jerry" (Gerald Antoine?) yesterday (Monday). He asked that I phone him in one-half hour when he would be in office. Attempted same repeatedly. No subsequent calls were returned, despite message stating call would be returned within one business hour. CONSIDER THAT THESE GUYS LIKELY HAVE YOUR CREDIT CARD NUMBER.	Overall Rating
Date Reviewed: 03/08/2010
stratum11 from FL Rating type: Seller Rating Transaction No: 1752583 View Member's: Reviews	Not only am I very satisfied with the service, the product and the care in packing my shipment; I also received a voice message asking if my product arrived - it was shipped during one of the recent blizzard conditions in the northeast. WOW - how cool is that - the cable I ordered was under $10 and this shipper called to ensure my package arrived. You bet I'll use them again and I've already told several friends about the excellent service!!	Overall Rating
Date Reviewed: 03/08/2010
mflower from CA Rating type: Seller Rating Transaction No: 1756601 View Member's: Reviews	these guys are con artists. they take your money via the credit card, sit on it for a while, and then tell you they don't have it in stock. Eventually you get your money back, hopefully. In the mean time, they do this to a ton of people and have the free use of all that money while you think you are getting a tv. STAY AWAY. My comments don't extend to PriceGrabber as this is the first problem I've ever had with the Price Grabber site. But TheHDGuys are very bad news. Hope they find a place in jail.	Overall Rating
Date Reviewed: 03/08/2010
bdcondsm from IA Rating type: Seller Rating Transaction No: 1752400 View Member's: Reviews	I have not received the product I ordered. They told me they had flooding issues in L.A.. It's been two weeks. They charged my visa, but still nothing. Not really happy at this point. Since taking to a sales rep I have changed my rating. Well I never recieved the amp. Contested the charge. I think this guys went under.	Overall Rating
Date Reviewed: 03/07/2010
naqvib from MD Rating type: Seller Rating Transaction No: 1755599 View Member's: Reviews	Full of lies. Please do not business with TheHDGUYS. I placed order for 46 HDTV and they withdraw money credit and never shipped the TV. I tried to contact them, but never got repose.	Overall Rating
Date Reviewed: 03/06/2010
jchagnon from NH Rating type: Seller Rating Transaction No: 1756176 View Member's: Reviews	They didn't return my phone calls or email. Only after I finally gave up and filed a claim with PriceGrabber did they email me. Then they said they over-sold the product. It took them THREE WEEKS to find out that they over-sold it!? I doubt it! It only took them a couple of days to take my money. This is a SCAM. STAY AWAY from this seller.	Overall Rating
Date Reviewed: 03/06/2010
April2010 from TX Rating type: Seller Rating Transaction No: 1756434 View Member's: Reviews	By far this is the worst online purchasing experience I have EVER had. I only ended up trying to purchase anything from them because I did not want to purchase both items from two different sellers because the fact I was afraid this would happen. What do you have here, it happened anyway from the company I decided to go with because they had both items in stock. I purchased both a 40" & 52" LCD televisions on 2/16/2010. I was even patient with being ok that it would take a while to recieve the T.V's due to there size. But, they have had poor lack of service and to top that off, I received an email 3/3/10, that's 3 weeks later to tell me that the order has been canceled. I tell you what! They have until Monday March 8, 2010 to have my money back in my account or I will be contacting my lawyer. I don't have legal service for nothing and I may just be contacting my attorney anyway with all the complaints of the reviews on here to back my claim. This is beyond ridiculous and I be darn if they rip me off. I will contact everyone in the United States of America. From the BBB to the president to ensure I get down to the last cent they owe me and some for the aggravation that they have caused. I see that they have not been on here to back not one claim lately. Before they responded quickly to people reviews and backed there selves...CROOKS!!!	Overall Rating
Date Reviewed: 03/04/2010
johnparlee from MA Rating type: Seller Rating Transaction No: 1756011 View Member's: Reviews	TheHDGuys is the worst purchase experience I have ever had. They do not respond to my emails or my voice mails asking when they are going to ship my order. Their voice mailbox is full. Also after this purchase I started getting all kinds of Junk mail. I'm going back to Amazon for all purchases.I talked to VISA to get my money back.	Overall Rating

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