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Positive (4 or 5) 0 0 91
Neutral (3) 0 0 13
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3.89

techsoftronics

Rating: See all-time ratings
Seller Since: 01/17/2005
Number of Sales: 804
Number of Purchases: 0


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Date Reviewed: 05/18/2008
riquintero from FL

Rating type: Seller Rating
Transaction No: 1403389

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Reviews

Excellent Seller. Many Thanks. Overall Rating
5 Star Review
Date Reviewed: 08/27/2007
CompSolStl from MO

Rating type: Seller Rating
Transaction No: 1054644

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A little slow in shipping but item was as described. Overall Rating
4 Star Review
Date Reviewed: 08/02/2007
coresmith from MI

Rating type: Seller Rating
Transaction No: 1077160

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Thanks Overall Rating
4 Star Review
Date Reviewed: 08/02/2007
sbellofatto from CT

Rating type: Seller Rating
Transaction No: 1083592

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Item was as described, shipping time was fine. Overall Rating
5 Star Review
Date Reviewed: 05/04/2007
SagateDM511 from CA

Rating type: Seller Rating
Transaction No: 988812

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They did not have the advertised Acrobat 7.0, but promptly substituted it with 8.0 at the same price ($175), which is a $100 below MSRP Overall Rating
4 Star Review
Date Reviewed: 03/23/2007
EnderEd from NJ

Rating type: Seller Rating
Transaction No: 955413

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Think I got the bate-n-switch. Ordered a product listed "in stock", quoted my client, then was phoned by this vendor that product was not available. Offered me a compatible but lesser product, but my client declined. To vendor's credit, they did not charge me and force me to have to go through getting a credit.

techsoftronics's Response: Their was no bait and switch here. We fell out of stock-and called the client immediately. We did "not" offer a lesser product or version but gave the customer some other options and he declined. The customer was never charged and the order was cancelled.
Overall Rating
2 Star Review
Date Reviewed: 03/08/2007
S_Jacob from VA

Rating type: Seller Rating
Transaction No: 919301

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I was initially disappointed because I had ordered the Mac version of Acrobat and they sent me the Windows version. However, their support people responded immediately and had put the Mac version in the mail before I even sent back the Windows version. In an era when good customer service is often lacking, I give these guys two thumbs up even despite the initial mix up. Overall Rating
4 Star Review
Date Reviewed: 02/23/2007
rmfenerty from CA

Rating type: Seller Rating
Transaction No: 905854

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Getting tracking info required many days / emails. Wrong product shipped. I had to cross-ship to another customer to correct.

techsoftronics's Response: We made a shipping error and we did apologize to the customer- He received a product at the best price he could get on the internet. The shipping was only a couple of days inconvenience for such a great savings he received.
Overall Rating
2 Star Review
Date Reviewed: 01/24/2007
zkmaster from NY

Rating type: Seller Rating
Transaction No: 874043

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I WILL NEVER BUY FROM THIS BUSINESS AGAIN! I ordered the FULL RETAIL version of Quickbooks Pro 2007 (part 299116)but they sent me an ACADEMIC version (part 308695). The box was opened from the bottom, and they scratched off "academic version" from the CD. The box was then resealed on the bottom. I had no idea it was opened before. I called Quickbooks to ask, and they verified it is NOT the retail version. I called techsoftronics but nobody returned my phone call. -5 stars IMO.

techsoftronics's Response: Customer was mistakenly sent the wrong version- Hence the harsh review we called the cust. back within 24 hrs and are arranging an exchange for the item - and we are sending a return label to have the item shipped back today. Customer asks for another product as exchange- but states does not want to do business in the review??
Overall Rating
1 Star Review
Date Reviewed: 01/07/2007
webcash from WA

Rating type: Seller Rating
Transaction No: 775435

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I purchased QuickBooks Pro 2006 from this vendor. Similar to another customer review, the software was tampered with and the CD part number does not match the box. Also, the bottom of the box was previously opened. Finally, I'm most concerned about the text on the CD that was removed to hide the version. I suspect this vendor is not selling the true product as described. They made me whole by reducing the price to that of the "education" version. BEWARE!

techsoftronics's Response: WE WERE NEVER NOTIFIED OF ANY ISSUE SO HOW IS IT THAT CUSTOMER WANTS TO KEEP RPODUCT AND NEVER SENT US AN EMAIL OF THIS ISSUE? WE WOULD OF GLADLY EXCHANGED ITEM. SERIOUS INTENT TO MAKE US LOOK BAD. SELLERS BEWARE
Overall Rating
2 Star Review
Date Reviewed: 01/03/2007
wogotexas from TX

Rating type: Seller Rating
Transaction No: 837971

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Had no problem with order would buy from again Overall Rating
5 Star Review
Date Reviewed: 12/28/2006
rahmsis from IL

Rating type: Seller Rating
Transaction No: 824870

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Never recieved items,

techsoftronics's Response: Lost in Shipping Customer Fully Refunded when he notified us 3 weeks after order he did not receive- We had no idea these were lost until after Dec 23
Overall Rating
3 Star Review
Date Reviewed: 12/26/2006
jimocarroll from MN

Rating type: Seller Rating
Transaction No: 832611

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I cannot submit a review; I have yet to receive this item which was intended as a Christmas present.I ordered it two weeks before CHristmas. THe vendor used PayPal which sent an E-Check and the vendor waited for it to clear. Only then did they notice that I had asked it to be shipped to a different address than the one PayPal said was "confirmed". THey would not ship to a USPS PO Box. THey called after the e-check had cleared and told me they'd only ship it to a "confirmed" address. That problem may be with PayPal. But the vendor asked me for a credit cardnumber and I gave them two. One, a DIscover card, had a billing address the same as the shipping address. TUrned out they don't take Discover. THey called back. I gave them a MasterCard number with a different billing address. I still am not sure why I haven't gotten the package. FOr the Christmas gift, we gave the young lady a "gift certificate" or IOU for the software program. I honestly cannot recommend that anyone who would like to receive their merchandise in timely fashion deal with this vendor using PayPal. THey will NOT ship to a PO Box with a different address than the billing address on the card. My review must be at best neutral until I receive the merchandise, for which I am still waiting more than two weeks later. James E. Carroll

techsoftronics's Response: Customer had unconfirmed Pay Pal address, paid via echeck- takes a week to clear. Resubmitted according to customer request did not want to wait for echeck to clear an needed faster ship. Request via credit card direct and shipped item on the 18th. Item was recieved 12-26-06 USPS priority. Address was to a different state and not registered with credit card company and we called to verify alternate ship to address to protect customer from internet fraud during holidays.
Overall Rating
3 Star Review
Date Reviewed: 12/15/2006
arthewig from NY

Rating type: Seller Rating
Transaction No: 815901

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received older version with an upgrade. Works fine. Overall Rating
4 Star Review
Date Reviewed: 12/13/2006
CindyJH from MN

Rating type: Seller Rating
Transaction No: 812598

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Reviews

So far so good. Product was delivered to me as scheduled. Loved the ease of ordering online. What a pleasure to do business with a fast, quick, reliable company. Overall Rating
5 Star Review
Date Reviewed: 12/13/2006
barbvanoss from MI

Rating type: Seller Rating
Transaction No: 811909

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Reviews

I like best the easy access to personal phone questions regarding my shipment. I will order from pricegrabbers again and suggest them to my friends. Overall Rating
3 Star Review
Date Reviewed: 12/10/2006
osantos88 from unknown

Rating type: Seller Rating
Transaction No: 808307

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Reviews

I would have rated this vendor 0 if it were possible. They lied twice about shipping the package. They sent me a bogus USPS number for a package they sent to Michigan, not Maryland (I suppose they both start with M). It could be that they are just incompetent. Although they say they will refund my money, I'm taking no chances. I cancelled my credit card payment.

techsoftronics's Response: Item was sent- we are checking this issue with the post office and told the customer to check to see if they left a notice on an attempt to delivery if customer was not there to accept poduct.
Overall Rating
1 Star Review
Date Reviewed: 12/06/2006
dsomers1 from NY

Rating type: Seller Rating
Transaction No: 809218

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Ordered software and received a call from Techsoftronics asking me to take an old version with an upgrade. I asked for a reduced price and they were willing to knock off just the shipping. I cancelled the order and went elsewhere to buy the same upgrade bundle plus shipping for $102 less.

techsoftronics's Response: Item was back ordered. Offered customer free shipping to due to late shipping- customer declined offer.
Overall Rating
2 Star Review
Date Reviewed: 12/05/2006
emmettod from TX

Rating type: Seller Rating
Transaction No: 806690

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Reviews

Very satisfied with techsoftronics. Few days after I got product, Adobe came out with version 8. I called Adobe and got the version for cost of postage. Registration of products is a must! Overall Rating
5 Star Review
Date Reviewed: 11/22/2006
waids from AL

Rating type: Seller Rating
Transaction No: 789892

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Reviews

Product received as advertised. Shipping was fast. No problems. Overall Rating
5 Star Review
Date Reviewed: 11/22/2006
pooja from CA

Rating type: Seller Rating
Transaction No: 789998

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Reviews

Order placed on November 7th for full product. Contacted on the 8th to advise me they were out of stock and could they send me a bundle version instead (old version plus ugrade cd which was fine). Haven't heard anything after that (15 days without any contact...) Update on previous review. They did contact me after receiving my status email with the message below. "I will check with the shipper-Due to the holiday if we have not shipped this as of yet-We will ship it out Saturday or Monday asap. I tought this was shipped-and I cannot check until Friday as offfices are closed for the holidays till then." Another update: Product arrived on Thursday, Nov 30th. I've updated the rating to reflect the product arrived as advertised. The shipping time was the only negative I can come up with so I couldn't give them a 5. Overall Rating
4 Star Review
Date Reviewed: 11/19/2006
530signman from PA

Rating type: Seller Rating
Transaction No: 786639

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Even though they marketed it as a full version, it is an Upgrade version. It was no big deal. They called to tell me what they were doing. They sent an older version of PhotoShop to use as the registered version and the new version for upgrading it $420 for PhotoShop CS2 is a deal no mater how you look at it. I take off one star for selling an Upgrade as a full version. Overall Rating
4 Star Review
Date Reviewed: 11/15/2006
richpeacock from WI

Rating type: Seller Rating
Transaction No: 783241

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Overall Rating
5 Star Review
Date Reviewed: 11/11/2006
sheeha35 from DE

Rating type: Seller Rating
Transaction No: 779952

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I got exactly what I expected, but it took longer than I expected. However, I contacted customer service via email with a question about when the item would ship (didn't answer the phone or respond to phone message) and they responded quickly. I got tracking info the next day, and the product a few days later. Great value, and I'd buy again in a heartbeat. Overall Rating
4 Star Review
Date Reviewed: 11/09/2006
madboomer from NY

Rating type: Seller Rating
Transaction No: 766279

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Reviews

They showed 3 copies of Photoshop 7 available, reduced to 2 after I purchased. But they actually had none. However, they offered PS6 with Upgrade to CS2 for $30 less. They also rushed the shipment to me after a 3-day delay of cummunication about the change. Everything installed OK, too. Overall Rating
4 Star Review
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