never sent it in time - apparently they have to replace the battery - it has been a long wait and I don't know when I'll be getting it - of course if I don't get it they'll have to refund.
PCBROKERS's Response: impatient...refunded your money
Quick shipping, uses UPS which is good b/c they have much better tracking. Item was in perfect condition and works great, I love it!! I recommended them to someone else to buy the same product. It's a huge discount! Thanks!
I bought a Dell Inspiron 1000 laptop. The product was shipped allright, but I was not satisfied with it and wanted to return it; Customer Service was very rude; they don't guarantee satisfaction; their shipping charges are steep, paid $56 for S&H. If they do take back their products they charge a 35%
restocking fee.
PCBROKERS's Response: The customer did not "like" the laptop and refused to absorb s/h charges. No body waives S/H charges if you change you mind.
This seller was very easy to use. I found any questions I had quickly answered through e-mail. I also am very pleased with the performance of the product. It arrived on time, was in the exact condition specified, and it worked out great. I would refer anyone to this seller. I might be buying another one of the products from him in the future.
PCBROKERS's Response: Thank you for your business & kind words. We always strive to serve and do our best to provide excellent service to make enjoyable internet shopping experience.
I would never buy from pcchips again. Nor would I buy through Pricegrabber again. Of course I would never recommend buying from this user. The item I received was nothing like the advertised product and worth hundreds of dollars less than I paid. I returned the item I bought and better receive the full refund. According to the tracking number, the user should receive the item today. Let's see how fast they refund my money. Thanks for nothing!!! Henry
PCBROKERS's Response: We have shipped the exact listed item in perfect condition. You DID not return the item and you've filed chargeback with Paypal. They'll check and see what kind customer you are!!